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Work Background
Kraft HeinzDirector HR Operations Supply Chain
Apr. 2023 - Mar. 2025Remote with TravelOversees the development and implementation for HR strategies within operations. Leads operational excellence strategies in areas of onboarding, training and development, engagement and labor relations to ensure the workforce aligns with company goals and has the capabilities to drive performance, support plant manufacturing objectives and align with business unit initiatives. Selected Key Achievements: • Drove a 6- and 7-point year-over-year engagement increase in supporting business units.
• Reduced turnover by 49% in 2023 and achieved an additional 5% reduction in 2024 through data analytics and informed decision making. • Created training and succession plans in 100% of critical roles and 85% for all other positions.
• Developed and executed workforce planning strategies to align workforce with strategic and annual business plans resulting in work shift and volume alignment while maintaining 95+% staffing levels and avoiding layoffs and controlling overtime.
The Kraft Heinz CompanyDirector HR Manufacturing- Manufacturing Lead
Apr. 2018 - Mar. 2023Remote with TravelDirected all aspects of HR for two Manufacturing BU, encompassing 4000+ union and nonunion employees in 8 manufacturing plants in seven U.S. States and Canada. Led 31 HR professionals in developing and executing short- and long-term strategies to achieve functional excellence while driving organizational effectiveness through workforce planning, talent and performance management, employee and labor relations, recruitment, retention and engagement initiatives. Implemented comprehensive people strategies aligned with operational goals to foster a culture of continuous improvement and operational excellence. Selected Key Achievements: • Implemented workforce planning strategies to identify and address talent gaps, forecast staffing needs, and ensure robust succession planning, enabling the organization to meet current and future strategic objectives.
• Improved leader capability and team effectiveness in partnership with the eleven operations leaders to design and execute strategies in organizational design, change management, talent development, and employee engagement.
• Reduced turnover by 32% and 49% and maintained low absenteeism (under 4%) by developing and analyzing key performance indicators (KPIs) and implementing targeted action plans. • Served on the $3.2 Billion divestiture team selling the natural cheese business, including 3 manufacturing plants and transitioning 750+ employee and manufacturing assets to new company. Partnered with purchaser on cultural alignment and post-deal risk mitigation and integration
The Kraft Heinz CompanyHuman Resources Manager
Mar. 2015 - Apr. 2018Springfield, MOManaged the Human Resources Department at Kraft’s flagship Cheese manufacturing site, including oversight of 5 direct reports and 1,000+ nonunion employees. Transformed plant culture through development of people strategies, with focused emphasis on developing a union free strategy for site, improving employee relations and implementing strong programs in recruiting, onboarding, training, employee engagement, leader development, and rewards and recognition. Selected Key Achievements: • Designed and implemented in-depth communication strategies, comprehensive leader development programs and employee performance feedback processes for all employees.
• Partnered with Plant Manager to lead plant through an acquisition and merger that resulted in mass layoff and major shift in culture, values and operating principles.
• Served as primary first responder when labor disruptions occurred in our nonunion plants. Provided leadership direction during union campaigns successfully defeating two unionization attempts in California and in Illinois. • Created a comprehensive Positive Employee Relations toolkit and vulnerability assessment for all nonunion U.S. Manufacturing sites to maintain union-free status.
The Kraft Heinz CompanyHuman Resources Manager
Jan. 2008 - Mar. 2015Jacksonville, FLDirected all Human Resources strategies for the unionized manufacturing site. Served as advisor to Plant Manager and coach to employees, providing direction on all talent management, labor relations and organizational effectiveness strategies. Led culture transformation through strong labor relations and implementation of Lean strategies, driving hourly engagement and adoption of High Performing Work System principles. Selected Key Achievements: • Reduced union grievances by 96% in 2 years by creating strong labor relations strategies.
• Reduced benefits costs by 20% in 2008 and an additional 10% in 2012 contracts and successfully gained agreement to Pension freeze and needed organizational redesigns through strong contract negotiations skills.
• Improved line efficiencies by 5% through adoption of lean principles and High Performing Work Systems.
The Kraft Heinz CompanyMulti-site Human Resources Manager
Aug. 2005 - Dec. 2007Littleton, MAServed on Acquisition Team when business was acquired, then served the HR Manager for both manufacturing sites and distribution center until business was sold, at which time served on the Divesture Team.
The Kraft Heinz CompanyHuman Resources Manager
Jan. 2003 - Aug. 2005Coshocton, OHLed all facets of HR for the unionized manufacturing facility.
The Kraft Heinz CompanyAssociate Manager Human Resources
May. 1999 - Dec. 2002Allentown, Pennsylvania Area
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