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Work Background
IqonicFounder
Feb. 2025
En Route InternationalGlobal Commercial Director
May. 2023 - Feb. 2025
Costa CoffeeDirector of New Business & Corporate Direct
Nov. 2021 - Jan. 2023
IqonicFounder
Apr. 2020 - Oct. 2021
Iqonic SportsFounder
Apr. 2020 - Oct. 2021
SSP Group Plc.Group Business Development Director
Apr. 2019 - Apr. 2020London, United Kingdom
gategroupGlobal Director
Jan. 2017 - Mar. 2019London, United KingdomGateTrade combines global procurement and trading activities with global supply chain coordination for inflight catering and retail on board programmes. It focuses on generating savings through supplier consolidation, facilitating the collaboration with internal customers through increased trading activities, and optimising and rolling out best practices across the Group. This new function centralises gategroup’s global expertise in procurement and supply chain across the company to manage the product development and commercialisation of all packaged food solutions globally.
gategroupGlobal Commercial Director Pourshins & Supplair
Aug. 2015 - Jan. 2017London, United KingdomThe Global Commercial Director is accountable for strategy, innovation, product development and business growth and transformation. The role’s key focus areas are to meet and exceed profit targets, drive revenue and retain existing customers. Responsibilities include sales, customer service, service delivery, commercial strategy, new business development, contract negotiations, pricing, marketing, and commercial analytics for Pourshins & Supplair. Deliver service that meets SLA and delights the customer; transforming and growing the business for innovation, sourcing, building strong relationships, manufacturer development, third-party production, product category management and overall execution of the strategy.
gategroupCommercial Director EMEA Pourshins & Supplair
May. 2014 - Aug. 2015EMEA• Setting the vision and executing the Commercial strategic plan, including development and execution of account strategies; bid pipeline management; network strategy development; expansion of integrated product portfolio; key customer relationship management; ensuring adherence to corporate standards and pricing strategy.
• Retain existing business and ensure customer satisfaction across all accounts in Europe and Middle East
• Strategic sourcing
• Supporting MD Pourshins & Supplair in strategic management, drafting, implementing and evaluating cross-functional decisions that will enable the division to achieve long-term objectives, also upholding the gategroup mission, vision and values
• Directing select strategic planning and business development projects as they arise from concept development to implementation.
• Meet and exceed sales/profit targets
• Drive product development/innovation functions to drive business growth and market share, managing successful implementation of high-impact, high-visibility business development projects for non-airline business, traditional airline business and inter-company projects.
• Coach teams to high performance and provide leadership to drive revenue in line with targets, supporting tenders, sales approaches, business cases, pricing models and negotiation tactics as required
• Ensure accurate financial and volume forecasting is in place across the region, working collaboratively with wider business teams across the group
• Support implementation of new business, ensuring appropriate resources are in place
• Drive development/evaluation of market research to generate network and customer strategy recommendations to meet changing market and competitive conditions.
• Establishes and maintains senior-level relationships with customers, industry influencers, and key strategic partners.
gategroupDirector, Commercial Development EMEA Pourshins & Supplair
May. 2013 - May. 2014EMEA• Lead team to deliver sales and account contribution in line with annual plans and targets
• Responsible for the departmental P&L for key accounts within Europe and Middle East • Recruit, develop, maintain, and retain high calibre team of Managers, Commercial Development (MCD), Managers, Product and Menu Development (MPMD), Specialists, Sourcing and Product Development (SSPD)
• Along with team members, meet with key customers and suppliers on a quarterly basis to discuss performance and plans
• Coach and support the negotiation and strategy with Key Accounts and suppliers driving team responsibility for key decisions
• Support the development and maintenance of commercial relationships with customers and suppliers for Pourshins Supplair in the region
• Conduct and evaluate market research to ensure innovative ideas and cutting edge products that appeal to current and new customers
• Prepare marketing activity reports and understand trends/influences – present to senior team when required
• Guide team to deliver accurate, regular performance, financial and volume forecasting and reporting for the accounts, taking into account changing market fluctuations and business variations
• Contribute to and work collaboratively with immediate team and with wider Pourshins Supplair business teams and relevant counterparts within the groups and external organizations where appropriate
• Support business development initiatives in the region including tenders (RFQ/RFP etc.)
• Ensure business case and pricing models are approved and adhered to, as per Company requirements
• Supervise team as they project manage implementations, involving the operational team and others as required to ensure an effective transition from concept to operation
• Motivate and inspire team to continuously improve and deliver the customer requirements
• Be a role model for the team and coach and support the operational team where required
• Provide monthly reports for the Board
gategroupManager, Commercial Development
Oct. 2010 - May. 2013gategroup is the leading independent global provider of products and services related to a passenger's onboard experience. We specialize in catering and hospitality; provisioning and logistics; and onboard solutions to companies that serve people on the move. Our customers include top airlines and railroads around the world that rely on our expertise and solutions tailored to their guests, their service offerings and the geographic regions where they operate. Our portfolio includes the following established brands: deSter, eGate Solutions, Gate Retail Onboard, Gate Aviation, Gate Gourmet, Gate Safe, Harmony, Performa, potmstudios, Pourshins and Supplair.
GartnerNew Business Development / Account Executive
Jul. 2008 - Oct. 2010Gartner, the world's leading business technology advisor, has provided clients with cutting-edge advice and thought leadership across the full Spectrum of IT for more than 25 years. Gartner is helping more than 10,000 client organizations world-wide to achieve their business objectives through the intelligent and efficient use of information technology. My role as an Account Executive in the Scandinavian team in Gartner is to work closely with my clients to identify and engage the appropriate Gartner resources and expertise.
GartnerAccount Manager
Nov. 2007 - Jun. 2008
MGIAccount Manager
Jan. 2005 - Jul. 2007
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