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Work Background
Insight Global - Lamb WestonSales Excellence Analyst
Jan. 2024Enhanced data accuracy and reliability, impacting client.
satisfaction positively by auditing and validating data for 200+
promotional campaigns
Worked closely with the sales team to prioritize tasks, set goals,
and allocate resources efficiently, resulting in increased.
productivity and revenue.
Elevated onboarding process quality by training 25 new hires on
Salesforce and SAP TPM
Maintained high levels of data confidentiality, adhering to strict.
security protocols and guidelines.
Improved data accuracy by meticulously verifying and
correcting information during entry.
Supported management in decision-making by providing.
accurate, timely, and relevant data reports.
Demonstrated strong multitasking abilities by juggling numerous.
tasks simultaneously without sacrificing quality or accuracy.
Reported statistics requested by senior management accounting.
for database growth and call volume.
Managed performance expectations for 71 employees within the
sales department
School SpecialtyAccount Manager, Inside Sales Representative
Jul. 2019 - Jan. 2024Greenville, Wisconsin, United StatesDeveloped and maintained strategic relationships with key clients, resulting in a 25% increase in annual contract value.
Led a cross-functional team to create and implement tailored food safety solutions that exceeded customer expectations, securing two industry innovation awards.
Delivered persuasive presentations to C-level executives, contributing to a 15% rise in market share within two years.
Conducted comprehensive business reviews that provided actionable insights, influencing product development and enhancing customer satisfaction ratings by 20%.
Managed a portfolio worth $10 million with P&L responsibilities, achieving a consistent year-on-year growth rate of 10%.
Spearheaded a successful sales campaign that penetrated three new market segments, enhancing the company's diversification efforts
Exemplis LLCRegional Account Manager
Mar. 2016 - Jul. 2019Cypress, California, United StatesOrchestrated sales strategy realignment that resulted in a 30% increase in customer retention rates.
Negotiated and secured contracts with major furniture retailers, boosting annual revenue by $2 million.
Implemented a customized CRM solution that increased sales forecasting accuracy by 40%.
Collaborated with marketing to initiate targeted campaigns, generating a lead conversion improvement of 35%.
Facilitated ongoing industry training for sales team, elevating the team's product expertise and enhancing overall performance.
UniversClient Account Manager
Jan. 2014 - Mar. 2016Irvine, California, United StatesDirected a client base expansion effort which attracted 50+ new corporate accounts within the first year.
Revitalized customer engagement protocols, which cut down the sales cycle period by an average of 3 weeks.
Managed and upsold to an account portfolio, increasing average customer spend by 18%.
Executed market penetration strategies that successfully introduced new product lines to the regional market.
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