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Work Background
WOW Remote TeamsSocial Media Manager
Sep. 2024 - Jan. 2025Social media management for recruiting companies, searching for industry trends to create content, especially on LinkedIn.
Achievement: Optimized professional LinkedIn accounts.
Asylum MarketingCommunity Manager
Aug. 2022 - Aug. 2024Managed considerable communities on social media, Instagram, TikTok, Twitter, LinkedIn, and Facebook—research tasks on digital trends for different brands.
Achievement: Created marketing strategies for different brands based on trend research, highlighting opportunities and offering a complete competitive analysis.
Bored PandaChannel Manager
Jun. 2022 - Mar. 2025Management of considerable communities in monetized Facebook pages, creating copies for videos. Achievement: Keeping the pages monetized, by notifying the teams about possible blocking alarms. Grow the Facebook community.
SOUL STUDIOOutreach for Spanish Specialist
Nov. 2021 - Oct. 2022Monthly content creation for the blog and social networks. Translation and editing of content for the Latin American site. Search for Mental Wellness speakers to interview and grow the community.
Achievement: Obtain more downloads for the mental wellness apps developed by the company through strategies and valuable content.
CPC AgenciaSocial Media Manager and Brand Strategist
Mar. 2020 - Jul. 2021Pereira, Risaralda, Colombia- Management of social networks for different agency brands (English/Spanish).
- Monthly content creation for Instagram, Twitter, Google My Business, LinkedIn, TikTok, and Facebook. - Analysis of metrics.
- Creation of weekly blogs and newsletters in English/Spanish for different brands and the agency’s website.
- I managed to implement the Blog and Newsletter strategy that had been required for a while.
BMD 360Social Media Manager
Mar. 2019 - Jan. 2020Pereira, Risaralda, Colombia- Management of social networks for different agency brands (English/Spanish)
- Monthly content creation for Instagram, Twitter, Google My Business, LinkedIn, and Facebook. - Analysis of metrics.
- Daily interaction with the digital community, reply to comments and questions.
- I generated new customers through social media campaigns
World Travel Assist by HASBilingual Customer Service Representative
Mar. 2017 - Dec. 2017Pereira, Risaralda, ColombiaCoordinate medical assistance for customers of different traveler insurances companies, mainly in English and Portuguese.
Accedo TechnologiesBilingual Customer Service Representative
Mar. 2016 - Dec. 2016Pereira, Risaralda, ColombiaCustomer service via chat for United States Television company.
Universidad Tecnológica de PereiraCommunications Intern
Mar. 2015 - Nov. 2015Pereira, Risaralda, ColombiaWriting articles, making interviews, and publishing notes in the journal and newspaper of the University. Participation in outstanding events, management of the social networks of the university radio station.
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