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Network Power<100 people
Roles
✨66%
Business Owner
🧨66%
Consulting
💬66%
Customer Service
Geos
Work Background
Sterling Business Management Services (Consultancy)Global Leadership & Org Development Professional | Executive Coaching, Talent & Business Growth
Jun. 2024JamaicaValue for money consulting, coaching and event speaking services in global leadership, leadership development, business strategy, business improvement, talent and performance management and executive reporting
Sterling Business Management Services (Consultancy)Global Leadership Professional/Consultant/Coach/Speaker
Jun. 2024JamaicaValue for money consulting, coaching and event speaking services in global leadership, leadership development, business strategy, business improvement, talent and performance management and executive reporting
JN Bank Canada Representative OfficeChief Representative Officer
Oct. 2022 - Apr. 2024Canada
Jamaica National Building SocietySenior Manager - Group Talent & Performance Management
Apr. 2019 - Mar. 2023This role directs the talent and performance management function as a strategic driver, partnering with JN Group of Companies in putting people first by hiring right fit, skilled and inspiring talent as well as providing opportunities to help employees learn, lead and live the One JN way. The Learning and Capability function within the team leads on finding ways to inject a learning spirit into One JN, making learning and capability development a strategic priority. As a strategic business driver, the function seeks to bolster the success of all JN Companies through the design and implementation of a fit for purpose strategy, employee capability development programmes, curated and on-the-job learning while consistently reimaging how people learn in the midst of change and/or a crisis.
The Jamaica National GroupSenior Manager - Group Talent & Performance Management
Apr. 2019 - Mar. 2023This role directs the talent and performance management function as a strategic driver, partnering with JN Group of Companies in putting people first by hiring right fit, skilled and inspiring talent as well as providing opportunities to help employees learn, lead and live the One JN way. The Learning and Capability function within the team leads on finding ways to inject a learning spirit into One JN, making learning and capability development a strategic priority. As a strategic business driver, the function seeks to bolster the success of all JN Companies through the design and implementation of a fit for purpose strategy, employee capability development programmes, curated and on-the-job learning while consistently reimaging how people learn in the midst of change and/or a crisis.
Jamaica National Building SocietyJN Bank Head - Strategy & Special Projects
Feb. 2017 - Apr. 2019Kingston 10, JamaicaEnsures the achievement of JN Bank's mission by managing the strategy process as well as provide executive suppprt to key organizational initiatives and decision making that are special and/or strategic in nature.
The Jamaica National GroupJN Bank Head - Strategy & Special Projects
Feb. 2017 - Apr. 2019Kingston 10, JamaicaEnsures the achievement of JN Bank's mission by managing the strategy process as well as provide executive suppprt to key organizational initiatives and decision making that are special and/or strategic in nature.
Jamaica National Building SocietySenior Manager - Business Development & Research
Oct. 2014 - Jun. 2024JamaicaThis role involves supporting a major Business Transformation Project within JNBS, involving people, process and content, specifically managing the Operations Stream and the global RESPECT Campaign
Jamaica National Building SocietyJNMS (UK) Territory Manager
Aug. 2011 - Sep. 2014United KingdomResponsible for effecting and coordinating the smooth and efficient operation of JNMS (UK) Ltd within the regulatory framework of the country. This includes responsibility for the execution of strategic and operational objectives, while ensuring adherence to policies and procedures, service delivery standards and sales targets.
The Jamaica National GroupJNMS (UK) Territory Manager
Aug. 2011 - Sep. 2014United KingdomResponsible for effecting and coordinating the smooth and efficient operation of JNMS (UK) Ltd within the regulatory framework of the country. This includes responsibility for the execution of strategic and operational objectives, while ensuring adherence to policies and procedures, service delivery standards and sales targets.
Jamaica National Building SocietySenior Manager - Insurance Retail Services
Dec. 2010 - Aug. 2011JamaicaDevelop the Insurance Retail Services throughout the JNBS branch network
Jamaica National Building SocietyRegional Operations Manager
Apr. 2009 - Nov. 2010JamaicaProvide leadership and direction to team leaders within a region on operational issues in order to standardize operations across the combined region as well as identify and support operational process improvements and efficiencies
Jamaica National Building SocietySenior Business Analyst
Oct. 2008 - Mar. 2009JamaicaProvide leadership, direction and management to the team responsible for the process change management functions, while providing change management support to facilitate the efficient design, implementation and documentation of process changes
Jamaica National Building SocietyMortgage Credit Specialist (Corporate)
Jan. 2007 - Dec. 2007Kingston, JamaicaConduct financial and credit analysis for mortgage applications for all branches in the island; prepare credit proposals and assured quality for mortgage loans submitted for executive approval or ratification.
Jamaica National Building SocietyBranch Manager
Jan. 2004 - Dec. 2007St Catherine, JamaicaOversee and manage the effective and efficient operations of the branch while ensuring all business goals are being met and processes are in keeping with the mandate of the organization and compliant with regulatory stakeholders.
Jamaica National Building SocietyCustomer Service & Quality Assurance (Senior) Supervisor
Jan. 2002 - Dec. 2004Kingston, JamaicaCollaborated with Head of Customer Service (2-man team) to implement a culture of excellent service delivery while assuring quality throughout the distribution channels
Jamaica National Building SocietySupvr/Snr Supervisor/Manager
Oct. 1993 - Jul. 2007
Jamaica National Building SocietySupervisor (Process Analysis & Quality Assurance; FX Costing & Trading Operations; Savings)
Jan. 1993 - Dec. 2002JamaicaOversee different teams in various locations: Effectively develop and document policies and procedures to guide the operations of the customer service operations of all branches within the Process Improvement & Analysis department; supervise the savings & customer service functions within various branches; oversee the effective operations of the foreign exchange accounting functions with the Foreign Exchange department
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