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Work Background
MasterControlVice President of Engineering
Nov. 2022 - Dec. 2024- Led the development efforts of MasterControl's customer-facing applications, overseeing approximately 70 engineers within 14 cross-functional and specialized teams.
- Optimized team performance and retention by spearheading a transformative approach to talent management, including robust performance management processes and clear performance expectations.
-Elevated team capabilities through strategic talent acquisition efforts, consistently maintaining full staffing levels by enhancing the recruitment process and refining selection criteria. -Delivered projects on time by engineering a remarkable shift in project delivery; restructuring teams and implementing a more efficient operational support model for deployed systems. This transformation enabled our teams to consistently meet project deadlines, something never seen before at MasterControl.
-Successfully launched a long-awaited product line. Achieved what was previously deemed unattainable by launching a groundbreaking production line that had eluded the organization for nearly five years. This innovation has been enthusiastically embraced by customers, positioning it as a game-changer in the industry.
-Strategically influenced technical architecture and reliability. Played a pivotal role in shaping the technical architecture and reliability strategy for new product lines, driving the organization towards industry-leading SaaS designs characterized by geo-redundancy and SLO of 99.99% uptime.
Human InterestVice President, Development
Feb. 2022 - Nov. 2022Oversaw multiple organizations: Payroll Integrations (technical pipeline for partner integrations), and the engineering platform (shared services, cloud management, SDLC and CI/CD).
Upleveled the late-stage start-up organization employee capabilities by charting a plan to move towards service-oriented architecture and upgrading talent.
Dragon Spirits MarketingMember Of The Board Of Advisors
Sep. 2021Austin, Texas Metropolitan AreaWorking with a Capital Factory supported startup focused on brand activation in the gig economy. I advise the board, CEO, and CTO with my vast expertise in team building, organizational design, eCommerce, and scalable architecture.
Procore TechnologiesHead of Engineering - Financial Management
Oct. 2019 - Jun. 2021Austin, Texas AreaResponsible for RnD operations around the Financials Suite of products. Transformed a troubled engineering org into a unicorn, developing an over 100M ARR business and an exemplar engineering organization. Leads a large, distributed engineering organization split between California, New York, and Texas.
NordstromDirector of Engineering, Payment Systems
Oct. 2018 - Sep. 2019Responsible for Nordstrom's payment systems (e-commerce and in-store), gift card / notes platform, and our fraud intelligence platform.
- Rebuilt struggling organization providing clear objective and organizational design.
- Reduced downgrades and transaction fees by over 30k monthly
- Reduced infrastructure spend by over 12 Million annually, while simultaneously improving reliability and performance of systems.
- Positioned payments as a strategic lever for domestic and international growth
NordstromDirector of Engineering, Digital Content
Feb. 2017 - Oct. 2018Seattle, WALeads multiple teams in the Digital Content space: - Proprietary studio asset management and workflow tooling
- Digital creative projects for the homepage and limited time "popin" shops
- Homegrown ecommerce content management system
- Digital asset management system and delivery platform
- Computer vision and machine learning platform Co-Author of Nordstrom's interview training material. Founding member of the "Trendsetters" - Nordstrom's equivalent of a bar-raiser or as-appropriate, with the goal of establishing and raising the talent bar for Nordstrom. Founded the "Watchers", a volunteer group for root-cause-analysis investigations, helping up-level a development community transitioning into full-stack management.
NordstromSenior Manager, Software Development
Jan. 2015 - Feb. 2017SeattleTransformed a .NET/Microsoft team into a Java/AWS/Open source team within 6 months. Team served as an example of a "modernized" fullstack / devops team, one of the first at Nordstrom. Delivered on a proprietary digital asset management platform, deprecating a vendor tool saving the company over 1 million within 2 years. Lead one of the first teams at Nordstrom to move away from the traditional vendor management model and implement our own in-house, cloud based (AWS), solution. Drafted the first draft of the "Tech Talent Framework", a guide helping the organization understand the qualities of a developer and seniority. Program later expanded to all disciplines and continually evolving.
AmazonManager, Software Development
Jul. 2013 - Dec. 2014Seattle, WALead team that designed and delivered an omni-channel messaging service for use in all Amazon locales - as of 2014 this equated to over 15 billion emails and 1.2 million SMS messages. Omni-channel messaging platform saved Amazon an estimated $10MM in renegotiated volume-based contracts and saved a cumulative 8 years of development hours by how we enabled integration.
PixelpipeVP Engineering
Sep. 2011 - Jan. 2013San Francisco, CALead teams in San Franciso and Kiev, Ukraine in the development of Pi.pe, a social media sharing engine.
Delivered on series A objective with a runway of 1.2 million and acquisition by Adobe.
ImageShackLead Software Development Engineer
Jun. 2010 - Aug. 2011Los Gatos, CADeveloped code architecture for yfrog, a social network / media sharing service, and original Twitter media host. Massively scaled architecture utilizing pre-existing ImageShack architecture as well as HAProxy, Varnish, NginX, PHP, MySQL, Memcached, Thrift, and Hbase. Tripled user base in 2 months with corresponding gains to ad traffic revenue. Developed feature rich PHP framework, now open-sourced as “LilypadMVC”, that could perform to the demands of our traffic load and provide a structured environment to rapidly develop new features. The framework is the first known PHP framework to gracefully handle scaled persistence tier environments and more advanced NoSQL instances such as Hbase. Framework also provided a structured approach to develop Remote Procedure Calls, natively implementing an XMLRPC and JSONRPC server / client as well as an easy-to-use abstraction layer to Thrift and BIG Table-like schemas. Lead / worked with / mentored / learned from a team of 10 great engineers and 3 product managers of varying skillsets and backgrounds. Responsible for distilling product requirements into actionable steps for the engineering team and delegating with assistance of product team. Implemented many best practices for development, put an end to the ‘cowboy-coding’ and implemented a workflow that emphasized quality and consistency in delivered product. We utilized an agile-like methodology that required peer review, unit / black box testing of change sets, all managed by Jira / Greenhopper and Git, reducing production defects by 60%.
ZyngaSoftware Development Engineer
Oct. 2009 - Jan. 2010Developed a facebook game "CafeWorld" that scaled to over 10MM DAU within 3 days.
One of two backend PHP developers working on an async AWS architecture with over 64 MySQL shards.
PHP, Apache, AWS, Memcached, Memqueued
Bloosky Interactive MediaSoftware Development Engineer
Jan. 2009 - Jul. 2009Implemented RESTful APIs in PHP for affiliate advertising networks.
Linux, Apache, PHP, MySQL, Memcache
VTLS IncWeb Developer
Aug. 2007 - Dec. 2008The only technical member of the marketing team, responsible for designing and developing a custom content management framework for the corporate website (Zend Framework, PHP, jQuery, I18N, L10N), as well designing print marketing literature for our suites of products.
Harmonia IncQuality Assurance Specialist
May. 2004 - Dec. 2006"Jack of all trades" for small start-up company catering to the defense industry. As the company had a need, I would fill in the gaps from technical marketing (php, design), product development (java) , and quality assurance (eggplant, visual automation). As funding was procured I focused more on the quality assurance automation of our software products and the corporate website.
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