CodeForge - Web AgencyClient Services Manager
Sep. 2015 - Feb. 2018Bucharest, Romania- Managing the relationship between clients (from Romania and international) and the agency
- Lead acquisition - Up-selling and cross selling strategies
- Implementation of strategies for the presence of customers in the online environment
- Project and team management (internally as well as collaborators / freelancers) for projects such as: - Website creation, SEM, SMM, SM, branding
- Project costs, internal budget and profitability of accounts
- Research and evaluation of the software used to optimize the internal workflow
- Administrative tasks