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Work Background
CropLife AmericaOffice Manager
Dec. 2018Washington DC-Baltimore AreaAided in emergency contingency planning at the height of Covid19 by preparing staff and suite for teleworking assignments, successfully closing vendors/services contracts, as well as collected ACH and invoice information. Lead communication efforts + serve as a key decision-maker while selecting infrastructure designs and solidifying contracts, which saved the company $20K in cost and labor. Launched a Workplace Wellness program with monthly newsletters, events and Ag industry related site visits/tours to increase employee engagement and health awareness. Maximizing communication efforts to manage collaborations between three Ag Industry organizations; helping to determine unique ways to create a joint venture, via a new shared space. Served as an essential role in structuring the comprehensive cell phone policy for staff members. Maximize transferrable technology skills to execute assignments both virtually and physically; ensure that virtual meetings and documents are readily accessible, while also preparing and briefing the leadership team on the meeting matters. Demonstrated industry knowledge in Agriculture by presenting strategies to upper management utilized critical thinking skills to determine ways to structure the framework of my assignments. Create stakeholder reports via organizing financial documents and other materials that show how the company optimizes its resources. Coordinate new hire & post-employment logistics; conduct on-boarding and off-boarding meetings. Identify obsolete processes and implement workflows that drive efficiency, which also act as repeatable protocols that comply with company standards, policies, and procedures. Employed business acumen to establish a positive rapport with external organizations, executive leadership, and staff, enabling me to draft training materials and act as a point of contact during cross-collaborative initiatives.
AjilonAdministrative Assistant
Dec. 2015 - Dec. 2018Washington DCLeveraged general accounting skillsets by collecting membership dues and ensuring that such figures were adequately recorded; partnered with Membership to coordinate and execute conference registrations, as well as updated profiles and fulfilled ad hoc requests. Facilitated corporate events and chaired the planning committee to accommodate 2K+ guests, which allowed me to exceed company expectations and increase customer retention. Instrumental in assisting with travel logistics for 3 annual conferences, as well as helped to prepare and host small-scale events. Meticulously analyze KPIs to maximize operations with cross-functional teams; strategically delegate action plans that aligned with corporate business guidelines. Served as a part of the support team for the HR department and managers to help develop events designed to strengthen employee relations and workplace communications. A primary point of contact and resource for members, visitors, and staff; utilized data trends to forecast needs, then employed such data to resolve conflicts.
Carroll Manor Nursing Home & RehabilitationMedical Administrative Assistant
Nov. 2012 - Nov. 2015Washington, DCDeveloped thorough training materials that comprise employee expectations, guidelines, and policies to strengthen performance and improve end-of-the-year evaluations. Employed knowledge on HIPPA regulations to ensure resident's confidential records were securely maintained according to company standards by partnering with nurses to complete medical record workflows. Archived digital files on a secured network and properly stored tangible documents.
CenterPlate/ NBSE Washington Convention & Sports AuthorityCompliance Manager
Jan. 2010 - Jan. 2011Washington, District of Columbia, United StatesSpearhead educational forums and workshops to guarantee that staff (~20+staff) are capable of performing assigned duties, competent in soft and hard skills, and can complete relevant job activities. Appointed to ameliorate employee standards to enhance the relationship between staff and executive leadership. Worked closely with other departments to analyze matters that affect vendor operations, as well as conducted research that helped to comply with corporate guidelines. Expedited tech and network-related work orders to the IT administration, increasing staff productivity. Integrated verbal, written, internet, and in-person communication skills by emailing, virtually conferencing, or hosting 1-1 meetings to effectively inform colleagues and associates of updates mandated by senior leadership. Benchmark employee progress and keep documentation of staff non-compliances while simultaneously upholding national and industry standards. Utilize Human Resource prowess by providing solutions related to payroll, worker’s compensation, and severance. Research and implement industry knowledge to remain up to date on new trends and federal regulations + laws.
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