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Work Background
MicrosoftFastTrack App Assure Manager EMEA
Apr. 2021- Assisting customers and partners in their cloud adoption by removing app compatibility blockers related to Windows 10/11, M365 Apps, Edge Chromium, Azure Virtual Desktop, Windows 365 Cloud PC.
- Driving customer success and business impact by ensuring timely and effective engagement of Microsoft resources.
- Developing strategic relationships with customer stakeholders and internal teams.
- Acting as point of contact for Independent Software Vendors on compatibility issues.
- Collecting and reporting feedback to improve Microsoft products & services.
- Coordinating with Microsoft teams for out-of-scope workloads.
- Ensuring high quality data and updating process guidance.
ASC Technologies AGTechnical Onboarding Specialist
Mar. 2020 - Apr. 2021Onboarding and first deployment of new customers and partners on our new native Application "Recording Insights", created specifically for the Teams Application, in partnership with Microsoft, through following: Powershell, Active Directory - Azure (configuration and set up of the environment, customer/partner in-depth training, technical support, account management, in-house trainings)
ASC Technologies AGTechnical Support Engineer lvl.2
Jan. 2019 - Apr. 2021
Not applicable Sabbatical Year
Jan. 2018 - Dec. 2018*took one year off professional duties to focus on my personal development and growth, but also starting to learn new skills and programming languages (first base), always staying focused on the business market, analysing new career perspectives
*took on a personal project of teaching 3rd and 4th graders at a German After School Center about the importance (of), impact (of) and best practices on the Internet
8x8Global Customer Care Specialist - Mid-Market & VIP SME
Mar. 2017 - Dec. 2017Kreis Cluj, Rumänien
SC Purple Solutions SRLComputer Systems and Network Technician
Jul. 2016 - Feb. 2017Cluj, RomâniaGerman/English
- Product: Endian (Firewalls, Unified Threat Management, WiFi & BYOD Hotspot, IoT Security, Secure Remote Connectivity and Industrial Security Appliances)
(more about the product: http://www.endian.com )
UpworkFreelance PR & Marketing Consultant/Project Manager
Sep. 2014 - Dec. 2015BucharestGerman/English
- creating different types of technical materials and documentations in the Pipeline Construction Industry (US Market), business analysis and reseach. Marketing related local projects & language Trainer in Bucharest
MicrosoftTechnical Support Engineer Lvl. 2
Jul. 2013 - Jul. 2014București, RomâniaGerman/English
Office Core - Standard Products and all the rest of the Standalone Products, such as Access, InfoPath, Publisher, Visio etc.
Office 365 (all Products and Platforms) / Online
Office Web Apps
Office for Mobile Devices and Mac SharePoint (SharePoint Online)
RAA Romanian Artists AgencyPR & Online Project Manager
Jan. 2013 - May. 2013București, RomâniaRomanian language
- working with Romanian TV Stars & actors
- Project based
CyberGhost S.R.L.PR & Social Media Manager
Jun. 2012 - Dec. 2012București, RomâniaGerman
- first Crowdfunding Campaign
OracleKey-Account-Manager
Feb. 2011 - Jun. 2012București, RomâniaGerman
SUN Software and Hardware, Oracle Fusion Middleware & Oracle Database
OracleContract Renewal Specialst
Feb. 2011 - Aug. 2011
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