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Work Background
Philip Morris InternationalPeople and Culture Manager
Jun. 2023 - Jul. 2024Warsaw, Mazowieckie, Poland
Philip Morris InternationalEmployee Experience (EX) Manager
Jun. 2019 - Jun. 2023London, England, United Kingdom- guiding P&C and business leaders to move from data to validated insights to impactful actions to ultimately improve experience, engagement and advocacy - designing, testing and deploying insights to action framework for line managers - building capability for employee centric & data driven P&C organization (design and testing of learning pathways, measuring, experiential learning).
- enabling business leaders to drive team engagement scores
- project coaching & advisory, design thinking
- mentoring colleagues and peers on stakeholder management, communication, change leadership
Philip Morris InternationalManager Purchase to Invoice
Oct. 2017 - May. 2019Kraków, woj. małopolskie, PolskaManaging accounts payable and transactional procurement service delivery teams for a cluster of markets (team size 30+).
Operating in a complex environment where global demand for standardization meets country specifics and various business contexts.
Managing diversity of internal and external stakeholders. Responsible for a process optimization unit, which uses various methods for automation (macro automation, RPA) and optimization (Lean tools). Learning through experimentation and piloting.
Philip Morris InternationalPayroll Project Leader
Jun. 2016 - Oct. 2017Cairo Governorate, EgyptManaging payroll process automation project for a cluster of markets in North Africa & Levant region, in cooperation with payroll services provider.
Leading efforts throughout the full project cycle: from solution selection, to solution design, testing, implementation, hypercare. Coordinating work of internal/external teams in remote work set-up across countries and continents. Managing key project stakeholders, time and resources. Completing full project documentation.
Philip Morris InternationalTeam Leader HR SSC
Jul. 2014 - May. 2016Kraków, woj. małopolskie, PolskaLeading a multinational team of HR Generalists and HR Specialists to deliver effective HR services in assigned markets (currently 11 markets in Africa & Levant).
Scope of services includes assistance on HR tools and procedures, maintenance of HR SAP, including payroll data, preparation of documents, reports, communications, translations. Operating is complex environment of multiple country specifics, constant changes in HR tools and practices, working closely with remote HR teams based in assigned markets. Working within defined KPI framework with strong focus on continuous improvement, process standardization and customer satisfaction.
Philip Morris InternationalCompensation Planning & Projects Analyst
Sep. 2013 - Jun. 2014Krakow/MadridDevelopment assignment in CoE Compensation based in Madrid.
Execution of annual compensation cycle in close cooperation with HR Management in assigned markets and HR SSC.
Preparation of compensation plans (salary structures, merit increase guidelines) in line with local specifics, available budget and business objectives
Review of merit increase funding
Defining the scope of salary surveys needed to run market analysis globally
Coordination of salary surveys cycle for Shared Service Center in Krakow, including preparation of trainings for HR Specialists, negotiations with salary survey providers.
Philip Morris InternationalHR Specialist Compensation & Benefits
Apr. 2011 - Aug. 2013Kraków, woj. małopolskie, PolskaExecuting comp&ben activities for assigned markets:
- SAP HR data maintenance and audit
- ensuring correct and consistent payroll inputs
- advanced reporting
- support of merit review cycle (checks, calculations, reporting, consulting exceptions)
- job evaluation (internal HAY committee member)
- submission of salary surveys for multiple providers
- project Leader of Salary Survey Process Optimization project - certification Six Sigma Green Belt
Philip Morris InternationalHR Customer Representative
Jan. 2010 - Mar. 2011Kraków, woj. małopolskie, PolskaActing as a first contact point for various HR topics for employees in assigned markets.
Proving assistance on HR tools and procedures in line with PMI guidelines and KPI targets
Preparation of relevant HR documents and reports.
Monster WorldwideCustomer Care Specialist
Aug. 2006 - Dec. 2009Kraków, woj. małopolskie, PolskaCustomer care support for the newly established online job board in Russia:
- handling requests from companies interested in job posting
- handling requests from job seekers looking to post a resume
- training recruiters on platform usage
- in close cooperation with IT, development and testing of new Pay- for- Performance model for job posting
- running recruitments process for Sales organization based in Krakow (CV selection, interviews, feedback).
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