Yusuf Bhai FragrancesOperations Manager
Mar. 2024United Arab Emirates, DubaiOperations & Training Manager – Yusuf Bhai Perfumes (UAE & India)
Spearheading operations and people development for a fast-growing luxury fragrance brand with multiple retail outlets across the UAE and India.
Managed end-to-end store launches, including site readiness, interior coordination, staffing, and vendor management
Streamlined retail operations, ensuring inventory flow, staff scheduling, and customer service standards
Designed and delivered impactful training programs focused on luxury selling behavior, product knowledge, grooming, and soft skills
Launched the company’s first digital training platform, enabling scalable onboarding and upskilling
Conducted performance evaluations, sales floor coaching, and behavior audits to elevate team productivity
Collaborated with department heads to align training goals with business KPIs and customer experience benchmarks
Served as a key link between HR, operations, and store teams, ensuring smooth communication and execution.