WSC (Water Systems Consulting)Senior Director of Community Engagement
Apr. 2019 - Apr. 2021Portland, Oregon Metropolitan AreaWSC is a growth-stage national engineering and strategic communications firm specializing in sustainable water management. Partnering with a technical and creative team, I designed and executed award-winning public outreach, education, and inclusive stakeholder engagement initiatives. These efforts built trust, fostered stakeholder alignment, and supported community-centered, equitable, and resilient water solutions for diverse West Coast communities. I also led a strategic rebrand initiative with a multidisciplinary team, enhancing WSC’s value proposition and driving strategic growth. KEY ACCOMPLISHMENTS:
• Cultivated Strategic Relationships: Built and maintained strong connections with elected officials, government leaders, community stakeholders, and media, staying updated on water policy and regulatory trends.
• Directed High-Impact Communications Campaigns: Managed strategic communications and stakeholder engagement campaigns across six communities, leading to significant gains in stakeholder trust and 100% adoption of water management plans.
• Developed Innovative Public Affairs Campaigns: Executed a multi-year public affairs campaign that boosted community confidence in a major public works project, surpassing goals in media coverage, event attendance, and social media engagement.
• Led Omnichannel Awareness Initiatives: Oversaw a regional public awareness campaign to reshape perceptions of recycled water programs, significantly increasing regional adoption and contributing to sustainable water solutions.
• Spearheaded Brand Strategy Enhancement: Led a cross-functional process to refine the firm’s brand strategy and experience during rapid growth, including a successful founder succession and scalable integration of DEI commitments.