Rexel USAInside Sales
Apr. 2004 - Sep. 2014Sarasota, Florida Area• Processes telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate.
• Assists outside sales personnel by processing priority transactions.
• Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
• Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
• Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
• Coordinates and directs employee teams to assist in large customer projects and high tech automation issues.
• Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets.
• Assisted Branch Manager with my knowledge from my former role as Office manager, with all back office functions.