Treasure IslandEmployee Services Manager
Nov. 2009 - Oct. 2011• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
• Analyzed and modified benefits policies
• Advised managers on organizational policy matters such as (EEOC), sexual harassment, Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Department of Labor (DOL)
• Managed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
• Planned, conducted and oversaw new employee orientation
• Identified staff vacancies for department and recruited, interviewed and selected applicants
• Planned, directed, supervised, and coordinated work activities of subordinates • Represented organization at personnel-related hearings and investigations
• Administered compensation, benefits and performance management systems, and safety and recreation programs
• Advised management on matters related to the administration of contracts or employee discipline or grievance procedures
• Called or met with union, company, or other interested parties to discuss labor relations matters, such as, contract negotiations or grievances
• Communicated contract proposals or counter-proposals for collective bargaining or other labor negotiations
• Incorporated rules or regulations to govern collective bargaining activities in collaboration with company or employee representatives
• Identified alternatives to proposals of unions, employees, or companies’ agencies
• Interpreted contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes
• Investigated and evaluated union complaints or arguments to determine viability
• Mediated discussions between employer and employee representatives in attempt to reconcile differences
• Monitored company or workforce adherence to labor agreements
• Negotiated collective bargaining agreements