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Work Background
DropsuiteChannel Sales Manager
Dec. 2023•Drive revenue growth by managing and expanding Dropsuite MSP partners across Eastern U.S. and Canada.
•Develop strategic relationships with key decision-makers to increase partner sales and adoption of data protection solutions.
•Utilize Salesforce to track pipeline, forecast sales, and ensure quota attainment.
•Conduct product demonstrations and consultative sales engagements to align solutions with cybersecurity needs.
TCP SoftwareStrategic Account Manager
Feb. 2023 - Dec. 2023•Managed top 50 customer accounts, driving upsell and cross-sell opportunities in data protection and cybersecurity services.
•Developed tailored customer engagement strategies to enhance retention and ARR growth.
•Provided data-driven insights to support sales forecasts and improve customer experience.
•Led discussions on cybersecurity, compliance, and data governance to align with customer needs.
NextivaPartner Development Manager
Sep. 2021 - Dec. 2022•Recruited and onboarded new MSP and technology partners, expanding Nextiva’s Southeast U.S. presence.
•Led sales enablement efforts, equipping partners with tools and strategies to accelerate cybersecurity and data protection revenue.
•Executed GTM initiatives, aligning sales, marketing, and product teams to achieve partnership goals.
•Developed technical understanding of cybersecurity frameworks, cloud security, and MSP business models.
Vision-eStrategic Partner Manager
Mar. 2021 - Sep. 2021•Consulted Fortune 500 and SMB clients on Salesforce-based cybersecurity and data protection solutions.
•Delivered compelling sales presentations and product demos to C-level executives.
•Managed end-to-end sales cycle, from prospecting to contract negotiation.
IEWCAccount Manager
Oct. 2018 - Apr. 2021Greer, South CarolinaWork to meet or exceed annual goals within the territory by 10% or greater. Enable and motivate customers to grow their business using our value added services and products. Work along-side Customer Service Reps to ensure order accuracy and customer satisfaction.
ScanSourcePartner Account Manager- Mid Atlantic Region
May. 2017 - Oct. 2018Greenville, South Carolina-Meet or exceed multi million dollar annual goal within the territory with 2T and DAP partners.
-Enable Cisco Partners to grow their Cisco practice by advancing the Certification levels. -Teams with Inside Sales Reps to ensure order and DSV booking accuracy.
-Educate Cisco Partners on products and tools do they can best serve their customers and grow their Cisco practice.
-Create deal registrations on behalf of Partners using CCW. -Partner QBRs to track and expand their Cisco practice and map how ScanSource can assist with those goals.
ScanSourcePartner Account Manager- Longtail/Whitespace
Apr. 2016 - May. 2017Greenville, South Carolina -Enable and motivate Cisco Partners to grow their Cisco practice by advancing their Certification level. -Educate Cisco Partners on products and Cisco tools so they can best serve their customers and grow their Cisco practice. -Create and encourage deal registrations for Partners using CCW
-Meet with Partners to determine where they see their Cisco practice in the future and help create achievable goals so they can progress towards their overall goals.
CiscoCommercial Sales Associate
Apr. 2015 - Apr. 2016Greenville, South Carolina-Responsible for enabling, promoting, and motivating Distribution Partners to sell Cisco products to achieve targeted sales goals.
-Follow up on quotes and opportunities, submit periodic reports on the state of the business, and increase overall brand awareness and mindshare for Cisco. -Aid in planning and execution of quarterly marketing plans with the Program Manager.
-Work to develop and implement marketing engagements with the accounts, and promote and communicate the benefits of partner programs while working with reps to uncover new opportunities, closing business, and increasing sales.
IEWCAccount Representative
Jun. 2014 - Apr. 2015greenville area, south carolinaClose collaboration with the sales team with a goal to meet or exceed the annual sales plan. I am responsible for responding to customer account requests for information, providing technical information, and addressing and resolving inquiries and problems. I sell wire, cable, and wire management products to customers and channels either by promoting our products with existing customers or by following up on referrals to prospective customers. Close strategy with the account manager to develop quotes and configurations for existing or potential customers. I create custom daily and monthly reports using SAP to extract data into excel spreadsheets that show where the region is, throughout the month and quarter, and year, compared to the region's sales plan, where each account executive is compared to their individual sales plan, and the sales margins for the previous billing day which are also broken down by each account executive. As the Sales Trainer for my sales office, I am responsible for training new employees to navigate through SAP, assist customers with product information, and teach new and existing employees best practices, by holding monthly meetings, using procedures that I help create and update when needed. As a member of our Employee Social Committee, I am responsible for planning for future events that each sales office will participate in, plan, and host the events including the employee appreciation month activities, holiday luncheons, Christmas parties, and new employee gatherings while staying in a yearly budget for the events.
IEWCCustomer Service Intern
Sep. 2013 - Jun. 2014I work collaboratively with the sales team to support customer service activities by assisting the internal sales team with on time delivery, order entry and customer master record maintenance, assuring IEWC provides customer service excellence.
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