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Work Background
Lead QA Engineer
PegasystemsLead QA Engineer
Sep. 2016Cambridge, MA
Senior User Experience Architect
PegasystemsSenior User Experience Architect
Jan. 2012 - Sep. 2016Cambridge, MA
e-Learning Architect and Certified PRPC Instructor
Pegasystemse-Learning Architect and Certified PRPC Instructor
Jul. 2007 - Dec. 2011Design and produce educationally sound e-Learning for PegaRULES Process Commander (PRPC), the core of the company’s enterprise Business Process Management (BPM) suite • Responsible for script development, story boarding, visual design, animation, A/V production, quality assurance, brand/identity development and user management • Develop user interfaces and package courseware for distribution to a variety of platforms including Adobe Connect, Microsoft Windows and portable media players with MP4 support • Collaborate with team to establish repeatable process in support of efficient, on-time course delivery • Certified PRPC Instructor • Certified PRPC System Architect • Deliver 5 day Fast Track to PRPC course to Java developers. • Deliver 5 day Business Architect Essentials to business analysts • Deliver 2 day Getting Started with PRPC and half day PRPC Overview to business analysts, project managers and senior executives Expert proficiency: Adobe Dreamweaver, Adobe Fireworks, Audacity, Microsoft Office 2007, TechSmith Camtasia Studio, WavePad Advanced proficiency: Adobe Captivate, Adobe Connect, Adobe Premiere, Adobe Presenter, Altiris Wise Installation Express, CSS, Drupal, GoogleDocs, HTML, Microsoft Live Meeting, Moodle, Trac, PegaRULES Process Commander (PRPC)
Project Manager
TrilemetryProject Manager
Apr. 2005 - Jun. 2007Managed business relationships and development projects directing clients in understanding, defining, documenting and implementing mission-critical application functionality. • Led management of project specification, resources, timelines, tasks, quality assurance, bug management and collaborated with project stakeholders for the following clients: • Brown-Forman’s marketing and promotional sales application • Deluxe Media Management’s asset warehousing and management application for 20th Century Fox • Presented Getting Started with ColdFusion at Adobe MAX 2006. Expert proficiency: Adobe Dreamweaver, Adobe Fireworks, Yahoo Merchant Solutions Advanced proficiency: Adobe ColdFusion, CSS, HTML
Web Developer
Eagle County GovernmentWeb Developer
May. 2003 - Mar. 2005Project lead responsible for management and support of Ektron Content Management System (CMS) and other Web-based applications. • Led $100K initiative managing successful design, development and launch of CMS. • Directed cross-functional team of contractors, internal resources and team of 50 CMS publishers. • Developed and led instructor-led training on CMS system, publishing tasks, roles, and responsibilities. • Delivered continuing education leading monthly CMS user group meetings. • Presented Best Practices: Online Communications at the City-County Communications and Marketing Association’s Annual Conference.
Principal
compendeumPrincipal
Oct. 2002 - May. 2003Established consulting firm focused on Web application development, instructor-led training as a Certified Macromedia Instructor and professional mentoring. • Delivered instructor-led training on ColdFusion, Dreamweaver and Fireworks. • Developed custom application for luxury homebuilder to securely share project information with international client base. • Presented Dreamweaver MX and Fireworks MX integration at GT Alliance’s technology seminar.
Certified Instructor
Macromedia (formerly Allaire)Certified Instructor
Apr. 1999 - Oct. 2002Joined the Educational Services team of this privately held, venture-backed start up in 1997 and contributed to the creation, delivery, quality and support of Macromedia instructor-led and Web-based courseware. • Developed two instructor-led courses for pivotal MX release. • Delivered ColdFusion, HomeSite, Dreamweaver and Fireworks instructor-led courses. • Managed Newton’s corporate office classroom computer configuration. • Assisted with exam question development for ColdFusion developer certification program. • Presented sessions on Designing with Cascading Style Sheets (CSS) and Getting Started with ColdFusion at both Allaire’s and Macromedia’s developer conferences.
Multimedia Producer
Macromedia (formerly Allaire)Multimedia Producer
Aug. 1997 - Apr. 1999Produced over 30 courses for Allaire Alive, an innovative, e-Learning platform for Web developers. • Contributed to development of Allaire Alive, a technology eventually extended and productized. • Produced and served as presenter for Computer-Based Training product SkillBuilding with ColdFusion. • Authored cost-effective development methodology to support repeatable media capture and production.
Production Manager
eCollege (formerly Real Education)Production Manager
Aug. 1995 - Jun. 1997First employee in this two-person start-up and instrumental in the development of the Einstein Network, one of the earliest available platforms in the e-Learning market. Developed in conjunction with University of Colorado, the system was quickly host to over 500 students and 100 courses. • Managed development team and all facets of web production for Real Education and ColoradoNet. • Supported live streaming audio events featuring Jesse Jackson, Oliver North and the Dalai Lama. • Launched first website to provide students world-wide, real-time access to Summit of the Eight proceedings.
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