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Work Background
PegasystemsLead QA Engineer
Sep. 2016Cambridge, MA
PegasystemsSenior User Experience Architect
Jan. 2012 - Sep. 2016Cambridge, MA
Pegasystemse-Learning Architect and Certified PRPC Instructor
Jul. 2007 - Dec. 2011Design and produce educationally sound e-Learning for PegaRULES Process Commander (PRPC), the core of the company’s enterprise Business Process Management (BPM) suite • Responsible for script development, story boarding, visual design, animation, A/V production, quality assurance, brand/identity development and user management
• Develop user interfaces and package courseware for distribution to a variety of platforms including Adobe Connect, Microsoft Windows and portable media players with MP4 support
• Collaborate with team to establish repeatable process in support of efficient, on-time course delivery
• Certified PRPC Instructor
• Certified PRPC System Architect • Deliver 5 day Fast Track to PRPC course to Java developers.
• Deliver 5 day Business Architect Essentials to business analysts
• Deliver 2 day Getting Started with PRPC and half day PRPC Overview to business analysts, project managers and senior executives Expert proficiency: Adobe Dreamweaver, Adobe Fireworks, Audacity, Microsoft Office 2007, TechSmith Camtasia Studio, WavePad Advanced proficiency: Adobe Captivate, Adobe Connect, Adobe Premiere, Adobe Presenter, Altiris Wise Installation Express, CSS, Drupal, GoogleDocs, HTML, Microsoft Live Meeting, Moodle, Trac, PegaRULES Process Commander (PRPC)
TrilemetryProject Manager
Apr. 2005 - Jun. 2007Managed business relationships and development projects directing clients in understanding, defining, documenting and implementing mission-critical application functionality. • Led management of project specification, resources, timelines, tasks, quality assurance, bug management and collaborated with project stakeholders for the following clients: • Brown-Forman’s marketing and promotional sales application • Deluxe Media Management’s asset warehousing and management application for 20th Century Fox
• Presented Getting Started with ColdFusion at Adobe MAX 2006. Expert proficiency: Adobe Dreamweaver, Adobe Fireworks, Yahoo Merchant Solutions Advanced proficiency: Adobe ColdFusion, CSS, HTML
Eagle County GovernmentWeb Developer
May. 2003 - Mar. 2005Project lead responsible for management and support of Ektron Content Management System (CMS) and other Web-based applications. • Led $100K initiative managing successful design, development and launch of CMS. • Directed cross-functional team of contractors, internal resources and team of 50 CMS publishers.
• Developed and led instructor-led training on CMS system, publishing tasks, roles, and responsibilities.
• Delivered continuing education leading monthly CMS user group meetings.
• Presented Best Practices: Online Communications at the City-County Communications and Marketing Association’s Annual Conference.
compendeumPrincipal
Oct. 2002 - May. 2003Established consulting firm focused on Web application development, instructor-led training as a Certified Macromedia Instructor and professional mentoring. • Delivered instructor-led training on ColdFusion, Dreamweaver and Fireworks. • Developed custom application for luxury homebuilder to securely share project information with international client base.
• Presented Dreamweaver MX and Fireworks MX integration at GT Alliance’s technology seminar.
Macromedia (formerly Allaire)Certified Instructor
Apr. 1999 - Oct. 2002Joined the Educational Services team of this privately held, venture-backed start up in 1997 and contributed to the creation, delivery, quality and support of Macromedia instructor-led and Web-based courseware. • Developed two instructor-led courses for pivotal MX release.
• Delivered ColdFusion, HomeSite, Dreamweaver and Fireworks instructor-led courses.
• Managed Newton’s corporate office classroom computer configuration.
• Assisted with exam question development for ColdFusion developer certification program.
• Presented sessions on Designing with Cascading Style Sheets (CSS) and Getting Started with ColdFusion at both Allaire’s and Macromedia’s developer conferences.
Macromedia (formerly Allaire)Multimedia Producer
Aug. 1997 - Apr. 1999Produced over 30 courses for Allaire Alive, an innovative, e-Learning platform for Web developers. • Contributed to development of Allaire Alive, a technology eventually extended and productized.
• Produced and served as presenter for Computer-Based Training product SkillBuilding with ColdFusion. • Authored cost-effective development methodology to support repeatable media capture and production.
eCollege (formerly Real Education)Production Manager
Aug. 1995 - Jun. 1997First employee in this two-person start-up and instrumental in the development of the Einstein Network, one of the earliest available platforms in the e-Learning market. Developed in conjunction with University of Colorado, the system was quickly host to over 500 students and 100 courses. • Managed development team and all facets of web production for Real Education and ColoradoNet.
• Supported live streaming audio events featuring Jesse Jackson, Oliver North and the Dalai Lama.
• Launched first website to provide students world-wide, real-time access to Summit of the Eight proceedings.
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