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Work Background
FRS, INC.General Manager
Jan. 2018Hired to support this start-up construction company offering concrete work, excavating, hydroseeding and other general construction services. Hold direct accountability for driving the development and ongoing leadership of operations to maintain operational performance and profitability. Hire, develop and lead team of 15. Developed and maintained all company processes, procedures and protocol, including employee manual, safety manual and standard operating procedures (SOPs). Established operating structure and a culture focused on growth and performance; provided training, coaching and mentoring for team members to drive continuous improvement. Partnered with accountant on the introduction of job costing functionality in QuickBooks accounting software. Drove the rapid growth of the company from $500K annual sales in 2018 to projected $2.2M in 2019.
ESSYQBusiness Development – US Construction Division
Jan. 2017Established partnership with eesyQ.com to develop solutions for construction companies for creating efficiency systems, enhancing communication and increasing productivity. Assist in conducting industry research to identify market for the new solution, working with partners to create product design and roadmap. Lead the creation of potential client prospects, presenting customized software solutions that could support their heavy equipment construction operations. Coordinate and deliver system training for all users to ensure overall functionality.
Morris, Inc.President
Jan. 2016 - Dec. 2017Pierre, SDPromoted to turnaround the organization to prevent an impending bankruptcy. Partnered with cross-functional leadership on the development and implementation of strategies and processes to restore profitability and drive performance improvements. Initiated cost control, designed processes and established performance and productivity-minded culture across all business functions. Worked with network of 44 vendors to negotiate payment plans, resulting in all current accounts. Overhauled workforce, downsizing staff by 85 employees while still meeting operational goals and objectives. Coached and mentored leadership team, transforming company from operating at a $1.4M loss to achieving $400K profit in <1 year.
Morris, Inc.General Manager
Jan. 2015 - Dec. 2016Initially hired to provide operational, administrative and fiscal oversight of 4 dealerships with $4M in annual sales revenue. Built, developed and directed a staff of 4 store managers and up to 40 staff responsible for all daily operations across the dealership, including administrative support, sales, customer service and marketing. Managed operational and financial performance by implementing strategies, programs and processes that aligned with company goals. Utilized CDK business development software to lead all sales and growth processes; provided training and support for team members on utilizing system to complete daily tasks. Delivered training and professional development for all management and line-level employees to ensure optimal performance across all business functions. Increased equipment market share for Bobcat and Kubota products while simultaneously decreasing parts losses and rental expenses.
Butler MachineryBranch Manager
Jan. 2010 - Dec. 2015Pierre,SDSelected into leadership role with full responsibility for overseeing daily operations across the entire branch. Built, trained and managed team of 30; monitored performance and conducted regular evaluations to provide support and feedback for ensuring ongoing growth and development. Delegated daily responsibilities and assisted employees in ensuring adherence with corporate expectations. Initially promoted to lead satellite store that had realized significant employee turnover; established a positive working culture, implemented processes and set individual career paths, which drove continuous improvement. Supported the rapid growth of the company from $7M to $28M in sales by expanding workforce from 10 to 30. Positioned company as a leader in the field, increasing market share by 0.75% to 12%.
University of MaryAdjunct Facilitator
Mar. 2006 - Jun. 2010Facilitating courses in Strategic Management, and New Ventures Management
Butler MachineryCustomer Account Technician
Jan. 2001 - Dec. 2010Managed sales, service and parts inventory for heavy line equipment. Oversaw the development of proposals, completed orders and resolved issues related to warranties. Worked directly with customers to ensure their overall satisfaction. Completed Six Sigma Green Belt training; acted as Six Sigma team member for invoicing project. Conducted research on invoice errors and developed remediation strategies to prevent discrepancies. Assisted in process development for Salesforce CRM quotas.
Rapat CorporationSales Manager
Jan. 1994 - Dec. 1998Hawley, MN Directed the sales effort of the organization through out the US in the grain handling industry.
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