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Work Background
Rodan + FieldsExcutive Consultant Rodan+Fields Skin Care
Nov. 2018 - Sep. 2025Asheville, North Carolina Area and Hudson, FloridaWHY R+F? Discover Rodan + Fields. As an Independent Consultant, you’ll be part of a supportive community, enjoy a flexible schedule and become an entrepreneur. You don’t need prior experience — we provide the tools and support.
Charles George VA Medical CenterNurse Navigator
Jan. 2018 - Sep. 2023Asheville, North Carolina Area
Charles George VA Medical CenterNursing Administrative Coordinator
Nov. 2015 - Jan. 2018Asheville, North CarolinaActs in lieu of the Associate Director, Patient Care Services/Chief Nurse Executive and is the final on-duty clinical decision-making authority during non-administrative hours. Provides administrative and clinical leadership for all interdisciplinary departments and staff of the Medical Center Responsibilities and Accomplishments: • Placing Veterans in the right place at the right time and keeping the focus on Veteran Centered Care. • Operational issues and oversight of employees making critical management decisions affecting complex operational processes. • Facilitates patient flow, monitoring the electronic bed management board and emergency department tracking board, and makes additions or cancellations to the OR schedule as needed. • Utilizes independent judgment. • Oversight and management of internal and external emergency situations including adequate staffing. • Exercises independent and clinical judgement in determining appropriate staffing levels. • Provides active leadership in customer service, quality care issues, and professional role by educating staff and patients and acting as a role model. • Supervises Float Pool Nursing Staff and serves as joint reviewer in evaluations. • Conducts quality tracers and other clinical audits to evaluate the delivery and documentation of care delivery for compilation of ongoing performance and to prepare staff for external surveys. • Practices in a non-judgmental, nondiscriminatory manner and is sensitive to diversity. • Serves as a resource for patient self-determination, provides compassionate care, respecting patients’ personal values and belief system. • Safeguards privacy and maintains confidentiality of all patient information. • Provides leadership consistent with EEO policies. • Cardiopulmonary Resuscitation Committee representative. • NPSB member. • ACLS and BLS Instructor. • Developed electronic staff schedule for ANC Group and shared scheduling. • Developed an electronic reference guide for NC Office.
Charles George VA Medical CenterNurse Manager 5 West Surgical/Telemetry
Oct. 2010 - Nov. 2015Asheville, North CarolinaProvided leadership and management to the nursing staff on a 21 bed Surgical Unit. Demonstrated exemplary ability to bring about strategic change, both within and outside the organization to meet organizational goals. Exhibited the ability to establish an organizational vision and to implement it in a continuously changing environment. Developed new insights into situations; questioned conventional approaches, encouraged new ideas and innovations; designed and implemented new and cutting edge programs/processes. External awareness, flexibility, resilience, strategic thinking, and vision are demonstrated throughout the tenure as nurse manager. Introduced the importance of the utilization of IT in healthcare today by incorporating the use of the EMR during bedside report, developing an electronic dashboard with quality outcomes, education opportunities, staff development, and patient and staff satisfaction results. Lead the team to achieving 5 STAR in Quality and #1 in patient satisfaction in the nation as evidenced by Press Ganey results.
FreelanceRegistered Nurse, Entrapeneur
May. 1983
Mission HospitalNursing Support Services
Jan. 1983 - Jan. 2010Asheville, North CarolinaManagement and Leadership for 235 nursing staff. Nurse Educator for Nursing Support Services that covered all inpatient and outpatient arenas.
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