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Work Background
DXC TechnologyAssociate Manager Cloud Engineering
Dec. 2023 - Sep. 2024Malaysia• Support cloud engineering teams in project delivery and management.
• Collaborate with senior managers to meet project goals and objectives.
• Assist in the implementation and optimization of cloud solutions.
• Mentor and guide junior team members to enhance their skills and knowledge.
• Contribute to project documentation and reporting.
• Participate in cloud cost optimization and performance enhancement efforts.
• Foster a culture of continuous learning and best practice adoption.
• Collaborate with cross-functional teams to ensure seamless integration of cloud solution
DXC TechnologyProject Engineer - Backup and Storage
Apr. 2017 - Dec. 2023Malaysia• Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. • Build and Implement backup infrastructure
• Review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/IT infrastructure needs. • Integrates technical knowledge and business understanding to create superior solutions for the company and for customers. • Resolve single- and cross- technology incidents independently. • Work with team members to resolve unusually complex or cross- technology incidents. • Identify, manage, and lead escalations through L3. • Work with others to help manage escalations through L5. • Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. • Meeting for change approval with Change Advisory Board. • Analyze patches for compatibility with each customer or internal infrastructure environment. • Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. • Solution Design: Applies the company solutions to meet highly complex customer and/or trade/IT infrastructure needs. • Provide feedback/influence change in internal and/or vendor-provided products/service offerings. • Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation. • Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals.
Hewlett Packard EnterpriseProject Engineer
Apr. 2016 - Apr. 2017Cyberjaya- Participate in IT infrastructure migration activities, mainly in backup and storage technologies
- Participate in IT infrastructure build activities in Managed Private Cloud (MPC) environment, specifically in backup and storage techonologies
UnempolyedUnemployed
Jun. 2015 - Apr. 2016Sabbatical Leave
ExxonMobilBackup Operations Analyst
Oct. 2014 - Jun. 2015ExxonmobilMain Responsability:
1.Takes overall responsibility for backup operation and troubleshooting as well as IMAC tasks for EMEA region
2.Perform customer data restoration ( user files and folders, departmental files and folders), as well as application-specific 3.restore request such as lotus notes, exchange, SQL/MySQL, Exchange
4.Monitor the performance of Archival solutions, which includes hardware (tape libraries, Quantum i500 &i6k) and the archival application (PARS)
5.Involved in the Disaster Recovery test planning and execution - backup and restore Projects Involved:
1. Backup application migration Symantec Netbackup - Simpana Commvault v10 - Migrated and consolidated more than 10 Netbackup Master Server on 10 different locations across Exxonmobil sites in EMEA into a single CV server - clients involved - more than 150, comprising a mix of file servers (MS-Windows,RHEL and Unix), lotus notes, exchange, MSSQL and Oracle servers, and NAS - re-provisioned tape libraries (Quantum i500,i6k), storage boxes (EMC Data Domain) from the old environment (Netbackup) to Commvault
T-SystemsSAN Storage Engineer
Feb. 2014 - Oct. 2014CyberjayaHands-on with SAN day to day administration, incident management, change management and troubleshooting with technologies ranging from Hitachi (USP-V), HP EVA and MSA, EMC (Symmetrix, DMX, CLARiiON, Centerra, Celerra), IBM ESS and FastT, Brocade switch, Cisco MDS switch
T-SystemsBackup and Restore Engineer
Nov. 2010 - Feb. 2014T-Systems MalaysiaWork Summary : • Takes overall responsibility for the second level operation, monitoring and control of Backup and restore, ensuring that procedures are observed and applying fixes.
• Perform the Incident Management and Change Management activities within the scope of backup operations
• Monitor availability and performance of Backup Services
• Perform break and fix on backup infrastructure Technologies involved :
• Simpana Commvault, HP Data Protector, Veritas Netbackup, Quantum Scalar Tape Libraries, HP ESL Tape libraries, IBM StorageTek Libraries.
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