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Work Background
Venue & Operations Manager - TeamLab Digital Art Museum
Black EngineeringVenue & Operations Manager - TeamLab Digital Art Museum
Feb. 2024Jeddah, Makkah, Saudi Arabia
Venue Manager (Contemporary Arts Biennale)
Black EngineeringVenue Manager (Contemporary Arts Biennale)
Nov. 2023 - Feb. 2024Riyadh, Saudi Arabia
Head of Operations (Dismantle)
Black EngineeringHead of Operations (Dismantle)
May. 2023 - Dec. 2023
Senior Operations Manager
Black EngineeringSenior Operations Manager
Feb. 2023 - Jun. 2023Jeddah, Makkah, Saudi Arabia- Develop and implement comprehensive internal/external security plans involving 120+ guards at full capacity to drive optimal client/participant safety, obtaining a high client satisfaction rating. - Conduct extensive research and ensure strict adherence to all regulations and guidelines while applying for and obtaining key accreditation. - Design and integrate a strategic infrastructure for online ticketing, booking, payment, and weekly analysis, leading to a significant increase in operational efficiency. - Spearhead all aspects of daily operations, including managing venues, traffic marshals, maintenance, cleaning, and waste while monitoring for maximized productivity and boosting annual revenues. - Participate in the build, live, and dismantle phase of the Islamic Arts Biennale, the first in the world, with a historic 600K+ guests. - Strategically implement detailed timelines while serving as a liaison with suppliers to deliver projects on time and under budget, decreasing costs via superior negotiations. - Write and incorporate Standard Operating Procedures for staff members and venue operations to improve reliability/efficiency and continually achieve quality standards. - Create, draft, and complete the site operations manual, providing guidance and information on key procedures and guidelines to positively impact performance. - Serve as the sole contact with municipalities, ministries, and airport authorities, building strong lines of communication and cultivating strong partnerships to drive significant business growth.-
Operations Manager
Black EngineeringOperations Manager
Dec. 2022 - Jan. 2023Jeddah, Makkah, Saudi Arabia
Chief Information Officer
Amplify - Technologies & ConsultingChief Information Officer
Mar. 2021 - Jun. 2023Jeddah, Makkah, Saudi Arabia• Implementing customer service experience through the product and service lifecycle • Optimising strategy to lower customer acquisition costs through technology • Developing new solutions in retail software and hardware for in alignment with continuous demand
Founder
Amplify - Technologies & ConsultingFounder
Dec. 2018 - Mar. 2021• Empowering the community that creates the social fabric of any society • Bringing the POS transformation in alignment with the kingdom's 2030 vision • Transitioning strategy into execution through enterprise architecture consulting • Research & development into payment disruption technologies
Business & Technical Development Manager
Dr.Samir Abbas Hospital - مستشفى الدكتور سمير عباسBusiness & Technical Development Manager
Oct. 2016 - Oct. 2020Jeddah Governorate, Saudi ArabiaResponsible for the technical review on all infrastructure, operational and IT requirements hospital wide. Additionally: • Developed the first in-house tracker dedicated to departmental and task oriented approach • Initiated change for inter-departmental communication with multiple technological integration • With the team of BDQ revised, revamped and re-engineered business process workflows • Strategically aligned against the business goals of the hospital to ensure income generation • Developed in coordination with Social Services - The Social & Charity Fund • Began the ISO 22301 - Business Continuity Accreditation Program
Senior Manager Business Development
Ascent Technology ConsultingSenior Manager Business Development
Dec. 2015 - Dec. 2016Jeddah | Dubai • Brand and Business Development • Strategic Consulting, including business plan & sales strategy deployment • Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations • Handling objections, emphasising agreements and banking solutions • Identify opportunities for press-release, services & campaign channels leading to increase in sales
Junior Corporate Manager (Interim Corporate Suites Manager)
Spotless GroupJunior Corporate Manager (Interim Corporate Suites Manager)
Nov. 2014 - Sep. 2015Melbourne, AustraliaProject Management • Responsible for working with Safety Leadership Team, drawing up strategies to better manage departments and employee on-site safety • Managing large teams with focus driven initiatives • Staff training and development strategies with the growing business • Project monthly labour requirements by forecasting business volume • Evaluate and assess changes to business volume requirements and monitor inventory holdings.
Senior Project Coordinator
Spotless GroupSenior Project Coordinator
Jul. 2010 - Nov. 2013Melbourne, AustraliaProject Management • Coordinating one of the largest events in the Hospitality Industry (AMWAY) • Develop budgets and revenue forecasts with manager of finance. • Organising staff structures according to weekly business demands. • Evaluate and assess changes to business volume and requirements and manage accordingly. • Coordinating in developing a tracking system for labour percentage spent weekly • Filter safety bulletins to relevant supervisors for input into the business, write risk assessment profiles for tasks and equipment and conduct site safety inspections. • Procurement of equipment through Capital Expenditure process. Human Resource Management • Overseeing the project team, including: • Recruitment, selection & conducting evaluatons • Setting performance expectations • Developing training and induction processes
Project Manager - Internship
Monash UniversityProject Manager - Internship
Feb. 2010 - Dec. 2011Melbourne, AustraliaProject Management Leading Internal project towards a strategic goal and University initiatives, including: • Business process analysis • Coordination of resources & reconciliation of conflicts • Overseeing effective project governance • Organising team roles and workflow charts, proceedures • Managing formal documentation & project plans for compliance and quality • Testing and commissioning critical paths, post-implementation documentation

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