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Work Background
Sales Coordinator, Americas
Plug PowerSales Coordinator, Americas
Aug. 2023Latham, NY- Assist sales reps with administrative requirements to help facilitate achievement of company and customer goals. - Provide sales rep support for business case analysis and help prepare presentations that clearly demonstrate value proposition and commercial structure. - Develop, analyze, and draft reports outlining progress towards department goals and other related reporting as required. - Maintain record of up-to-date price lists to ensure sales rep group is following guidelines for list price, equipment, scope of work, and eligible commercial offers - Advise sales rep team related to pricing; maintain documentation related to all standard and non- standard pricing scenarios. - Develop and structure price quotes for sales team and customers when needed without higher approval up to certain price point - Schedule, manage and lead cross-functional meetings to ensure projects and tasks are completed timely. - Review and process purchase orders while ensuring that appropriate terms, conditions & pricing are included as applicable. - Maintain customer relations with authority to hold purchase order if visible issues noticed. - Produce final sales proposals through a partnership with designated sales and product management team members. - Process sale orders forms and work with operations team to ensure delivery dates and customer expectations are met. Complete all necessary paperwork from start to completion of sale. - Act as owner of the sales library, collateral, templates and facilitate ongoing updates as required. - Develop and maintain strong cross functional relationships and collaborate effectively throughout business. - Maintain comprehensive, accurate department documentation at all times. - Provide expertise to assist in development of project schedules and budgetary parameters. - Communicate regularly with internal project team members and end-customers to clarify project expectations and delivery dates.
Sales Coordinator, Americas and North Europe
Plug PowerSales Coordinator, Americas and North Europe
Aug. 2023Remote- Assist Sales Rep team with administrative requirements, provide support for business case analysis, help prepare presentations - Develop, analyze, and draft reports outlining progress of Sales team - Inside Sales role for key account- handle all internal order management along with customer facing communications and single point of contact - Schedule, manage and lead cross-functional meetings concerning projects and tasks. - Review and process purchase orders, paying specific attention to T&C and pricing. - Produce final sales proposals - Produce Sales Order forms and work with operations team to ensure delivery dates and customer expectations are met - Acting owner of Sales library, collateral and templates, manage quarterly production of ELX Reference List.
Hire Coordination Specialist
AggrekoHire Coordination Specialist
Feb. 2022 - Jul. 2023Houston, Texas, United States- Principle point of contact for customers throughout rental process after order placement - Manages all internal touchpoints during lifecycle of rental, in collaboration with Sales & Operations teams to ensure successful and positive customer experience - Order entry, order management, change orders, team management for fuel, transport, workforce and equipment scheduling, end of hire entry, and customer complaint management - Moderates full team meeting weekly to review all current and upcoming orders.
Insides Sales Representative/ ABB Enterprise Software
Hitachi ABB Power GridsInsides Sales Representative/ ABB Enterprise Software
Nov. 2019 - Mar. 2020Houston, Texas Area- Collaborate with Account Manager(s) to manage customers’ needs - Order entry & tracking in SalesForce, order management - Timely responses to customer communications - Met and exceeded sales goal all 5 years - Attend customer events, customer meetings and be ambassador for ABB - Write proposals, initiate change orders, and expedite collection of overdue invoices - Develop and maintain customer relationships - Provide seamless back-up support to Account Manager(s) - Travel as required for training and customer needs
Inside Sales Representative/ Power Products
ABB Inc.Inside Sales Representative/ Power Products
Jan. 2015 - Nov. 2019Houston, Texas Area- Collaborate with Account Manager(s) to manage customers’ needs - Order entry & tracking in SalesForce, order management - Timely responses to customer communications - Met and exceeded sales goal all 5 years - Attend customer events, customer meetings and be ambassador for ABB - Write proposals, initiate change orders, and expedite collection of overdue invoices - Develop and maintain customer relationships - Provide seamless back-up support to Account Manager(s) - Travel as required for training and customer needs
Quality Assistant/Document Control/Administrative Assistant
ABB Inc.Quality Assistant/Document Control/Administrative Assistant
Feb. 2012 - Jan. 2015Houston, Texas Area- Handle Cash Call duties resulting in regained revenue of >$20 million over 18-month time frame - Process data output through Microsoft Access for monthly corporate presentation - Management of ABB’s Process Automation Oil and Gas (PAOG) Customer Complaint Resolution Process (CCRP) database - Communicate Net Promoter Score (NPS) customer data to all sales managers - Lead Document Control on Dow Gulfstream project per both internal and external request - Manage all commercial and technical documents for both Analytics and Process Automation Operations departments - Maintain and update electronic information systems - Ensure regulatory procedures and changes are followed - Maintain updated records of all approved documents and drawings
Head Band Director at I.H. Kempner High School
Fort Bend ISDHead Band Director at I.H. Kempner High School
Aug. 2006 - Aug. 2011Sugar Land- Manage assistant band directors and staff (5-10 people annually) - Fully manage two separate budgets- 1) the district established budget and 2) the parent organization 501c budget - Management of public concerts across country - Plan, structure, and execute daily lessons that are engaging with a year-long scope and sequence - Evaluate student comprehension through analysis of timeline achievement - Formulate curriculum for program growth and communicate expectations to students, parents and administrators - Execute all administrative duties pertaining to students and program needs - Moderate monthly parent organization meetings
Assistant Band Director
Fort Bend ISDAssistant Band Director
Aug. 2005 - Jul. 2006I.H. Kempner High SchoolPlan, structure, and execute daily lessons that are engaging with a year-long scope and sequence; Implement school-wide student management policies within classrooms; Compile, analyze, display and use data on student progress and achievement to target and differentiate instruction; Support head band director in any job requirements deemed necessary.
Assistant Band Director
Goose Creek Consolidated Independent School DistrictAssistant Band Director
Aug. 2004 - Jul. 2005R.E. Lee High SchoolPlan, structure, and execute daily lessons that are engaging with a year-long scope and sequence; Implement school-wide student management policies within classrooms; Compile, analyze, display and use data on student progress and achievement to target and differentiate instruction; Support head band director in any job requirements deemed necessary.

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