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Work Background
Freelance BookstagrammerFreelance Bookstagrammer
Jan. 2025South Africa, AlbertonAs a freelance Bookstagrammer and ARC reader, I create engaging content to promote books, authors, and literary brands on Instagram. I share thoughtful book reviews and reading updates, while also providing early feedback on Advanced Reader Copies (ARCs) for upcoming releases. I collaborate with authors and publishers to showcase their latest works, build excitement, and connect with fellow book lovers. With an understanding of book formatting and layout flow, I can also provide valuable insights into how a book’s design enhances the reading experience.
@iT Computers VaalFreelance Content Creator & Social Media Manager
Jan. 2023South Africa, VereenigingI manage all the content creation and social media for this company, focusing on keeping their online presence fresh, engaging, and on-brand. This includes designing Facebook and WhatsApp status posts, creating monthly deal pamphlets, and putting together custom vouchers and stickers for events like school open days and college functions. I handle the full content process—from planning and design to posting—helping the business stay visible and connect with their audience in a creative, consistent way.
ElcasaOffice Manager
Oct. 2021South Africa, KrugersdorpAt Elcasa, my role revolves around making the home loan process as smooth as possible for our clients. I handle a lot of the behind-the-scenes work, from putting together and editing all the documents needed for loan applications to converting them into the right format. I regularly follow up with attorneys to keep everything moving forward and ensure that no details are missed. I also track monthly stats and create reports to keep everyone updated on how things are going.
ADRSClient Liaison Administrator
Nov. 2012 - Sep. 2021South Africa, RandburgI have solid experience working with client accounts and operations, and I’m passionate about finding ways to improve how things run—whether that’s helping a team meet targets, keeping clients happy, or making sure everything is working as smoothly and efficiently as possible. A big part of my role has been managing client portfolios, making sure accounts are correctly allocated, transactions are processed on time, and performance reports are accurate and delivered when expected.
I’ve worked closely with both internal teams and clients to make sure we’re all on the same page, solving problems before they grow and keeping communication open and clear. I’ve also been responsible for making sure policies and processes are followed, deadlines are met, and service standards stay high. Whether it’s resolving a tricky client query, coordinating across departments, or improving how we work with data and reports, I enjoy stepping in and making things better.
I’m someone who takes initiative, works well with others, and believes in staying professional but approachable. I like to learn and grow, and I’m always ready to pitch in where needed to help the team succeed.
FinriteSenior Administrator
Jul. 2010 - Oct. 2012South AfricaI’ve worked in a fast-paced environment handling thousands of mobile device insurance claims each month, so I know how to stay calm, organised, and efficient under pressure. I was responsible for capturing data, managing dispatch and repairs, and making sure everything was handled on time and according to service agreements. I regularly communicated with customers and insurance companies to arrange replacements, sort out issues, and keep everyone in the loop.
Alongside that, I managed a team schedule, followed up on outstanding repairs, and handled reports and device orders. It was a big job, but I enjoyed the challenge — especially finding ways to keep things running smoothly and make the process easier for both the team and our clients.
Matrix Warehouse ComputersManager
Apr. 2005 - Mar. 2010South AfricaI’ve been hands-on with the day-to-day running of a busy retail and technical environment, where no two days were ever the same. From managing stock and supervising the sales and technical teams to handling customer queries and making sure we hit our monthly targets — I’ve done it all. I’ve also taken care of supplier coordination, cash-ups, and monthly stocktakes, making sure everything stays organised and on track.
I enjoyed building strong relationships with customers, solving problems quickly, and putting together special quotes that met their needs. On top of that, I handled the business’s social media promotions — planning and posting seasonal specials to bring in more foot traffic and boost sales. It was a role that kept me on my toes, and I loved the mix of structure and creativity it offered.
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