QualtricsCreative Director, Lead Visual and UI Designer
Feb. 2009 - Apr. 2013Provo, Utah, United States• To keep up with the demand of the ever-growing sales team and client growth, I grew and managed a team of four designers. • At the time, this company was young and didn't have an established professional look and feel across the company, so I took the initiative to design and create a corporate identity system, email signatures, etc. by using Illustrator and other design tools. • Provided users with more modern designs that better served their needs by creating a new library of survey templates, using CSS, HTML, Photoshop and Illustrator. • Developed a plethora of happy client relationships through designing and coding customized interfaces for all new clients (several hundred of Fortune 100 and 500 companies and other businesses) to match their branding, using CSS and HTML, Photoshop and Illustrator, allowing them to blend Qualtrics' product into their systems and have consistent branding and design. • Took the initiative to establish and develop professional relationship with the developers, allowing for collaboration to fix coding issues or conflicts with the template library or customized templates to ensure an excellent user experience. This led and contributed to a new UI/UX team that met weekly to review digital designs to ensure quality designs and user experiences across the company. • Increased sales by 25% at corporate conferences by designing and creating sales documents. • Cut down time for the support team who had to answer frequently asked questions by designing a Qualtrics University website that helped new and existing users find resources to learn how to use the software. • Involved in the planning to help increase client retention by designing an onboarding package to welcome new clients. This included the packaging, Qualtrics training and research books, swag, and welcome card.