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Work Background
Senior User Experience & Interface Designer
SkillSuiteSenior User Experience & Interface Designer
Sep. 2019 - Apr. 2021Vineyard, Utah, United States• Created a successful launch for the brand new company by developing a corporate logo, branding and style guide, using Illustrator and other design tools, to establish a professional look for the growing company, and creating an office design. • Won over 75+ successful beta users and the first three paying customers with the product launch by designing an entire piece of software from the ground up as the sole UX/UI designer, while collaborating with a team of 6 developers and 1 stakeholder and guided it through beta testing and to launch for the first few paying customers. • Increased ease of use by 85% by designing a new Course Builder experience, from wireframing to prototyping, to simplify and improve the process for building and assigning a course. • Decreased confusion for groups set up and increased the amount of groups being set up correctly by 95% by developing and creating a new User Groups experience, from wireframing to prototyping, to replace the previous Organization feature. • Created a buzz of users saying this new tool was more powerful than anything they have seen elsewhere, by developing and designing a new Flows feature, from wireframing to prototyping, to allow for multiple actions (e.g., enrollments, notifications, etc.) to be set up and automated that related to one or more courses. • Wanted to create less confusion for how admins could see their own course enrollments, so I redesigned the enrollment experience to make it easier for admins and learners to view their enrollments without having to log into separate portals. • Took the initiative to help cut down support time and communications for the support time by writing and designing SkillSuite documentation to help new users access tutorials for different software features. • Helped with quality feature releases or fixed by taking the initiative to conduct usability testing through collecting feedback from users and testing the developers code before rolling out new features.
User Experience Design Bootcamp Instructor & Mentor
DevmountainUser Experience Design Bootcamp Instructor & Mentor
May. 2016 - Sep. 2016Provo, Utah, United States• Educated and mentored 4 different class groups (of approximately 15 students in each group) that had a 75% success rate of students getting hired for UX design jobs upon completing the bootcamp. • Taught and mentored over 20 classes, working alongside another instructor or mentor for each class. • Taught classes focused on design principles for use in interface design, with responsibility for creating slides for the lessons using provided course content. • Critiqued student’s work in class and answering questions regarding their projects and being involved in group activities like discovering user personas and user flows to help aid students in their learning.
Designer on Red Clay
Red ClayDesigner on Red Clay
May. 2014 - Aug. 2016United States• Helped design exception products for exceptional brands like Walmart.
Freelance Web Designer
Care For LifeFreelance Web Designer
Sep. 2010United States• Redesigned website to help better draw in donations from everyday people. • Revamped organization's branding to bring more personality, color, and uniqueness to the organization to help it come across as more friendly and upbeat. • Created a variety of marketing materials (e.g. brochures, postcards, etc.) to help educate donors and draw in donations. Come check out this awesome organization that focuses on lifetime change in Mozambican families by teaching them the practices of self-reliance.
Creative Director, Lead Visual and UI Designer
QualtricsCreative Director, Lead Visual and UI Designer
Feb. 2009 - Apr. 2013Provo, Utah, United States• To keep up with the demand of the ever-growing sales team and client growth, I grew and managed a team of four designers. • At the time, this company was young and didn't have an established professional look and feel across the company, so I took the initiative to design and create a corporate identity system, email signatures, etc. by using Illustrator and other design tools. • Provided users with more modern designs that better served their needs by creating a new library of survey templates, using CSS, HTML, Photoshop and Illustrator. • Developed a plethora of happy client relationships through designing and coding customized interfaces for all new clients (several hundred of Fortune 100 and 500 companies and other businesses) to match their branding, using CSS and HTML, Photoshop and Illustrator, allowing them to blend Qualtrics' product into their systems and have consistent branding and design. • Took the initiative to establish and develop professional relationship with the developers, allowing for collaboration to fix coding issues or conflicts with the template library or customized templates to ensure an excellent user experience. This led and contributed to a new UI/UX team that met weekly to review digital designs to ensure quality designs and user experiences across the company. • Increased sales by 25% at corporate conferences by designing and creating sales documents. • Cut down time for the support team who had to answer frequently asked questions by designing a Qualtrics University website that helped new and existing users find resources to learn how to use the software. • Involved in the planning to help increase client retention by designing an onboarding package to welcome new clients. This included the packaging, Qualtrics training and research books, swag, and welcome card.
Marketing and Design Intern
Research Enhanced DesignMarketing and Design Intern
Jan. 2008 - Jan. 2009• Responsible for RED internal projects, such as email blasts (for portfolio and marketing), portfolio sheets, case studies, RED website, research presentations, client database, and any other marketing materials to help promote the agency's services. • Involved in helping creating ideas for names, logos, brochures of various clients along with the team of senior level designers. • Involved in pre-press and proofing process.
Founder | Senior User Experience and Visual Interface Designer | Web Designer | Branding Expert
Myntifresh DesignsFounder | Senior User Experience and Visual Interface Designer | Web Designer | Branding Expert
Aug. 2007Greater Salt Lake City Area• Mapped out and created user experiences, wireframes, and interface designs for websites, apps, and software for over 50 businesses, taking client stakeholder ideas and converting them into user-friendly designs, working with developers and conducting usability tests. • Leveraged successful business launches and sales promotions for over 75 businesses by designing and developing customized websites, primarily using Wordpress or Shopify CMS platforms. • Successfully launched over 50 business through crafting and designing logos + branding, creating cohesive product + marketing designs and campaigns. • Launched cohesive marketing campaigns and messaging for over 100 businesses through the creation and laying out of marketing materials. • Crafted the user experience and interface design from the ground up for VibeZ’s mindset app, including personalized AI spiritual guidance and an intentions tracking tool, allowing prototypes to share with investors to raise money to build the app. • Crafted the user experience and interface design from the ground up for GMSE sponsorship matching software that allows rightsholders and sponsors matching, allowing prototypes to share with investors to raise money. • Helped produce a very successful practice emergency drill in Cherry Creek School District in Denver, Colorado (their largest school district!) for RedBag Technologies by revamping the user experience and interface design for their admin dashboard and mobile app. • Increased Adventure Point enrollments for Maverik Adventure Points by designing a fun user interface for Maverik kiosks to create an easy user experience for signing up for the program. • Skyrocketed subscriptions and readership to over 50,000 people for Meridian Magazine by redesigning the flow and interface design for their intricate online news site. • Boosted sales by 200% on the Made in Park City website by revamping the flow and interface design, and fixing user issues and functionalities.
Graphic/Web Designer
Brigham Young University BYUSA Web ConsultingGraphic/Web Designer
Aug. 2007 - Dec. 2007• Collaborated with a small team of developers to design creative and colorful website for various office around BYU campus, to help bring more life and intrigue to muted look and feel for the school's design and branding.
Graphic Designer
Brigham Young University Athletic PublicationsGraphic Designer
Jan. 2006 - Dec. 2006• Collaborated with a fun team of designers that loved athletics. • Designed print materials for various athletic teams, but primarily for cross country and men’s volleyball. Projects included t-shirts, media guides, flyers, posters, and schedule cards.
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