GenesysEnterprise Sales Executive
Jul. 2019 - Jan. 2022Kansas City, Missouri AreaGenesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate over 24 billion contact center interactions per year in the cloud and on premises. Key products and services include IVR, ACD, phone/web conferencing, WFO/WFM, speech analytics, automatic speech recognition, text-to-speech, quality management, screen + voice-recording, BI, AI, Chatbot, WebRTC video + desktop sharing, content management data storage, compliance, real-time reporting & analytics, Open REST API-enabled integrations, on-premise middleware service-to-cloud integrations, auto-callback, SMS, co-browse, web chat, progressive and predictive dialing, and journey mapping.