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Work Background
Wichita Falls EndoscopyFinancial Accounting Specialist
Jun. 2004Wichita FallsUNITED REGIONAL HEALTHCARE SYSTEM (URHCS)
Wichita Falls, TX | 2004 to Present
Business Office Coordinator & Financial Specialist — Healthcare Services I was selected to help launch the Wichita Falls Endoscopy Center, a new practice working in partnership with URHS. Starting as the receptionist, I earned two promotions and currently manage all day-to-day office operations and a staff of four responsible for all AP/AR functions. I also place bad debt accounts with an outside collection agency. Scope of Duties:
• Executing Health Insurance Claims/Billing Practices
• Processing Bi-weekly Payroll
• Generating Monthly Financial Reports
• Verifying Insurance Coverage and Benefits
• Posting Insurance Payments to Patient Accounts Key Contributions:
• Learned how to use QuickBooks software and read/report balance sheets and income statements with no previous training in these areas; became resident expert on accounting processes and systems.
• Helped physician/owners retire $3 million debt for facility in five years using amortization and extra principal payments.
• Requested by management to work remotely (rather than resign) upon spouse’s relocation—a rare arrangement in 2008—to maintain business continuity.
• Developed process to balance month-end billing (still in place) on new software system, reducing time from 3-5 days to 1.
Westamerica BankAccount Reconcilement Clerk
Jan. 1998 - Jan. 2004Fairfield, California, United StatesWestamerica Bank
Fairfield, CA | 1998 to 2004
Account Reconcilement Clerk I was tasked with reconciling payments, reviewing bank accounts, and recording journal entries to ensure compliance with financial statements and reports. I also balanced and certified various general ledger and correspondent bank accounts (including Federal Reserve Bank, Bank of America, and Wells Fargo Bank), ensured fee allocation to >90 branches, and processed 3rd party payroll. • Leveraged positive interactions to eliminate previous tensions and transform department into a valuable service partner as recognized by management and other branches.
• Earned Star Performer award for exceptional customer service.
• Consistently passed quarterly audits (KPMG) with no departmental issues; maintained high level of accuracy with reconciliation of Federal Reserve Bank, ADP payroll accounts, cashier checks, money orders, brinks cash vault, treasury tax, and loan payments.
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