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Work Background
Wipro LimitedAssociate Partner, BFSI
Nov. 2020 - Jun. 2025Greater London, England, United KingdomLed engagements of varied size and complexity to deliver Business and Digital Transformations, Operations AI Application Launch, Application Portfolio Rationalisation, Cards Management System Change and Quality Assurance of a Payments System.
Flow TradersChange Management Lead
Jan. 2019 - Dec. 2019Amsterdam Area, NetherlandsDefined and implemented a process to set up accountability and governance in order to improve decision making, delivery and value creation cycle times working closely with the management board.
Hyperion Insurance GroupProduct Development Lead, Howden Broking Group
Jan. 2018 - Dec. 2018London, United KingdomLed two pilot initiatives in Spain and the UK to design and build solutions addressing the data analytics needs of the CFO suite of Howden Broking Group
HSBC Retail Banking and Wealth ManagementPMO Lead, Global Customer Tax Reporting
Jan. 2018 - Dec. 2018London, United KingdomRestructured the change management function of Global Customer Tax Reporting and set up a new PMO with supporting programme governance framework and controls.
HSBC Retail Banking and Wealth ManagementProgramme Reporting Lead, Global Operations Transformation Programme
Jan. 2016 - Dec. 2018London, United KingdomMobilised a programme team of 20 staff to manage the transformation of RBWM Consumer Operations across 4 work streams leading all governance including plan on a page, change requests, prioritisation activities, deep dive reviews, action plans, etc. Identified, planned, tracked and reported progress against key programme objectives, as part of the $5 billion initiative to keep costs level by the end of 2017 as announced at investor day in 2015. Managed steering committee reporting, risks and issues and benefit realisation reviews on $50m budget programme and acted as a liaison to ensure alignment with other Global Change Programmes.
Happen Consulting LimitedProgram Lead / AI Integrator / PM / PO / PMO
Jul. 2015 - Oct. 2020Delivered change and programme management on large scale business and digital transformation programmes, integrated technical, data and AI solutions, set up new change organisations, PMOs and governance structures.
WiZinkProgramme Delivery Lead, Cards Transformation Programme
Jan. 2015 - Dec. 2016Madrid, SpainDelivered against key programme goals across the Cards Transformation programme, reporting to the Programme Director. Managed a close working relationship with all workstream leads, working across all projects and phases of the programme. Facilitated a joined up approach across workstreams and vendors.
Defined, planned and delivered the programme’s strategic priorities on time at cost and at quality
Led prioritisation of change initiatives and coordinating the definition and delivery of the programme’s strategic priorities. Managed Phase Gate planning and closure
Led working sessions and workshops required to establish programme direction
Ensured programme governance oversight and supported the PMO structure reorganisation.
Presented programme progress and results at the monthly Delivery Executive Board and assumed initial Vendor Management responsibilities
Monitored effective deployment of resources guiding workstream coaching and cross-workstream communication
- Responsible for developing the initial end-to-end programme plan and implemented planning and reporting process
Be Think, Solve, Execute S.p.A.Senior Project Manager
Jan. 2011 - Dec. 2015United Kingdom, Italy and SpainDeveloped customer and market insights in the Card and Payments industry and managed the growth of the iBe team. Managed projects for clients in the Card & Payments industry with focus on Product Development, Business Transformation and Change Delivery. Scoped, planned and implemented Business Change initiatives for clients across Europe, including: - BancoPopular-e, Madrid, Spain — Planning Lead, Cards Transformation
- MasterCard, London, UK — Growth Strategy Project Manager - PayPal EMEA, London, UK — Product Development & Pricing Change Manager - Travelex, London, UK — Business Plan Manager, IT Transformation Programme - The Cooperative Bank, Manchester, UK — Resourcing for Cards Transformation Programme
- Barclays International, London, UK — Proposition Development Project Manager
- BNL, Rome, Italy — Business Case Project Manager
- Unicredit, Milan, Italy — New Payments RFP Project Manager
- Intesa Sanpaolo Cards, Zagreb, Croatia — TOM & Processes Project Manager iBe Think Solve Execute Ltd (iBe) is a full service digital and business advisory launched by Be Group, a leading IT consultancy listed on the STAR segment of the Italian Stock Exchange. iBe offers financial services firms engagement, mobility and monetisation solutions.
CitiStrategy Implementation Manager
Jan. 2006 - Dec. 2009Strategic execution of key leadership initiatives; Built international and cross-functional expertise across core business divisions:
- EMEA IPB Wealth Management, Product Development - EMEA Finance, Business Planning & Optimization
- Turkey Cards, Portfolio Management
- Italy Cards, Product Development
- EMEA Credit, Risk Management
- EMEA Online Channel, Business Development
TeliaSonera International CarrierBusiness Development Consultant
Jan. 2006 - Dec. 2006Sized new business opportunities and defined the five year strategic plan.
MG Asset Management CompanyFinancial Analyst
Jan. 2002 - Dec. 2004MG AMC is one of the largest private organisations in Bulgaria with investments in businesses across number of industries. Facilitated corporate restructuring providing guidance to four companies in the group’s investment portfolio. Formulated strategies to enhance corporate value and improve business perormance.
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