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Work Background
Business Intelligence Manager
Vallen USABusiness Intelligence Manager
Feb. 2021Belmont, North Carolina, United States• Acted as a change agent and program manager, driving the CFO Group's data-driven transformation. • Owned and maintained the finance data strategy and roadmap, leading in developing processes for intake, evaluation, and prioritization of program data and analytics demands. • Developed and managed the finance data program's project plan in alignment with the data strategy and roadmap and other transformation initiatives both within and outside of finance. • Monitored the resourcing and progress of individual workstreams delivering on the data strategy and dependencies between them. • Furthered the drive of adopting Agile framework and related best practices within day-to-day management of the development activities, as well as overall program planning. • Drove a communication cadence between product owners, technologies, and stakeholders on program coordination and execution. • Drove tracking and resolution of program risks, issues, actions, and decisions and ongoing reporting around those to the stakeholders. • Monitor program financials and ensure transparency and timely risk and opportunity identification through reporting. • Drove the delivery of executive-level presentations and communications to keep finance and technology leadership, key stakeholders, and governance bodies informed of the finance data program's scope, approach, benefits, status, risks, and opportunities.
VP of Software Solutions & Data management
R.E. MasonVP of Software Solutions & Data management
Feb. 2020 - Feb. 2022Charlotte, North Carolina, United States• Good understanding of database and data warehousing concepts (OLTP & OLAP). • Hands-on experience with various SQL Server Services like Integration Services (SSIS), Analysis Services (SSAS), Reporting Services (SSRS), and Power BI Pro. • Hands-on Experience in Installing, Configuring, Managing, monitoring, and troubleshooting SQL Server 2019/2016/20122008/2005/2000/7/6.5. • Data analysis and data migration by transferring them using SSIS packages. • Used Power BI to initiate data transformations that led to performance liabilities that needed correcting to allow for a better transition to the executive platform the Tableau dev team used.
Lead Data Analyst
LabCorpLead Data Analyst
Jan. 2016 - Feb. 2020Burlington, NC• Perform simple & complex SQL queries on different data origination projects that I own to pull data and validate the data exists. • Build management dashboards using Tableau, and Spark • Collaborated on creating specifications and building a AWS data lake using Hadoop Hive with Spark and Map-Reduce. • Used python to create some scripting for automating some of the data movements within the system. • Utilized Power BI to allow executives the ability to spin up ad-hoc reports on the fly whether they are on-site or remote. Helped the executives when there are issues to walk through them eligible fixes to enable the data needed for a meeting or event they are sponsoring. Real-time support the executive team CIO and others to ensure their knowledge base could handle the necessary need to author a report if the need arose. • Orchestrated a reporting data strategy that correlates with the reporting tools available that gave LOB’s easier ways to create different reports data existing in cached memory applications. • Building small models of data sets within the current structure of data warehouses available by extracting, transforming, and loading the data through the hubs and pipelines available. • Led a team of analysts that utilized AWS to create the web services data protocols that would allow for us to keep costs low during the creation of the application and data warehouse.
Senior IT Business Analyst / Data Analyst
TCDI, Inc.Senior IT Business Analyst / Data Analyst
Dec. 2014 - Nov. 2015Greensboro, North Carolina• Gathered Business Requirements directly from business users • Led a team of Automation Engineers in the processes of building different tools to move data through the applications. • Used Ruby on Rails 5 and JavaScript to build automation scripts for a Java litigation software application. • Built SQL queries to ensure that the data moved through the pipelines as expected. • Persuade and influence stakeholders in other areas and occasional external parties through developed communication and negotiation skills • Utilized Selenium for automation testing in an open technology environment. • Architect complex solutions, manage the development of requirements and data, collaborate with other teams.
Sr. QA Analyst / Sr. Business Analyst / Sr. Production Support Analyst
IBM, Inc.Sr. QA Analyst / Sr. Business Analyst / Sr. Production Support Analyst
Jan. 2012 - Dec. 2014Morrisville, NC• Strong Communications Skills – English oral and written communications. Must be able to clearly communicate and understand the English language. • Ability to comprehend issues so that a high level explanation can be given to the management team or the teams that are assigned an issue. (Verbal and/or written) • I have great decision making skills – • Presented with issues and had to determine which team should address the issue • I have good understandable experience with MS Excel spreadsheets • I used great Organizational Skills - must be able to manage the IT Transition Command Center with ongoing issues • Flexibility to work days and/or nights depending on the schedule (possible weekends) • Very adaptable and ability to learn new tools (example iPWC) • I have provided level one support for the Trading Floor and middle tier manager of mission-critical Repo applications at a large financial institution. • Highly developed problem solver of issues impacting the production environments and UAT environments. • I have created successfully problem management procedures to prevent problems reoccurring in future. • I have successfully managed relationships with senior business and IT stakeholders regionally and globally to ensure the direct flow of management to all responsible managers. I built in efficiencies that has allowed the projects that I have led to cut-down on a lot of the project rework by making sure that the necessary documentation is in place. • I have created function calls within the Linux operating system in order to query the databases for verification backend testing.
Senior Data/Quality Assurance Analyst
Matlen SilverSenior Data/Quality Assurance Analyst
May. 2010 - Jan. 2012Charlotte, NC• Perform and lead processes related to testing activities for new software development systems and applications. Responsible for developing and executing formal test plans to ensure the delivery of quality software. Serve as a mentor to lower level testing analysts and may provide work direction to others in project team(s). Provide supervision to direct reports including performance management and associate development. Ability to work independently on a future projects to define, manage, and complete activities. • Knowledge of software testing disciplines and their integration with the software development life cycle. Quality Center 10 is used to track and develop metrics for testing. Experienced with implementing testing processes/methodology in large, complex, diversified, and global organizations. All types of major system development and deployment projects. Experienced with Facilitation, Database testing, Test Automation, Performance testing, Data driven testing, IT Structured Software Testing, Test Director(Quality Center 10), QTP, Testing Specialized, Win Runner, Load Runner, QTP. • Able to interpret requirement documents and able to update test documents accordingly. To the extent that it is reasonable, goes the “extra mile” to make sure that each individual’s needs are met. Outlined potential cost/savings outcomes of technology use. Great understanding of how the IT group operates and how his/her role meets customer needs and creates value. Identified opportunities or problems and acted quickly and decisively to respond to the situation.
Owner / Operator
Focused Development, LLCOwner / Operator
Aug. 1998 - Apr. 2010Columbia, South Carolina• Led systems testing efforts for a local magazine application that needed a qualified Sr.QA\Automations Engineer including planning and execution, in order to insure all changes to the application were applied in accordance with specified requirements that were created by the Magazine owners. • The tools used are HP’s Mercury Quality Center 9.2(QC), Ruby on Rails with the Cucumber and Watir plugins that allow me the ability to create test cases, test plans, and track defects because both teams did not have access to QC. Watir allows me create a seamless web application test environment from within the Ruby on Rails automation test development environment. Subversion is used to keep the versions available and separated properly. • Use of HP’s Mercury Quick Test Professional 9.5 (QTP). • Evaluate the application being used by our magazine and create test case documentation for the entire application or pieces of the application where necessary. • Most of the testing being performed is manual, and building a library of manual test cases for regression testing. • Documented the flow of the application to the look and feel of it as a working application from a usability standpoint without removing too many of the functions that the owners want. • Used Microsoft Excel to create Traceability Matrixes to allow the traceability of what was testable within the Test Plan that was given by the business. • Call meetings when needed to describe the defects that was not easily explained through email and to go over the outstanding defects that may or may not hurt the timeline of the project.• Developed processes that would need to be in place in order for the tools to be effective. • Evaluated several automation tools for them • HP Quality Center 9.2 • Open Source Automation & Reporting Tools on Linux servers• Liaised with the client to ensure that we are on schedule and where we are in the timeline as to not need to affect their bottom line for the project as a whole.

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