EtegMid-level Fullstack Developer
Nov. 2021Belo Horizonte, Minas Gerais, BrasilChatbot Orchestrator: Developed a NestJS chatbot orchestrator integrating Watson Assistant, Sunshine Conversations, Zendesk, and client APIs. Seja Digital: Built APIs, Zendesk apps, and scripts managing digital TV signal conversion in 1,563 Brazilian municipalities, expanding nationwide 4G coverage. Zendesk Audio App: Created a NestJS/React app enabling WhatsApp audio via Sunshine Conversations, with custom Zendesk player. Asynchronous Payment Generation: Java Spring Boot microservice integrated with legacy Oracle DB and external bank API, utilizing AWS SQS, MongoDB, Docker, and Chromium PDF generation. Botpress Migration: Migrated chatbot from Botpress v12 to Cloud, integrated NodeJS services with Zendesk and Sunshine Conversations. Technical Leadership: Led team during tech lead absence, providing internal technical training sessions. Other Projects: - Customer data/orders "360 app" for internal reuse. - ChatGPT integration in chatbots. - Customer support queue management system. Skills: NestJS, Node.js, React, Java, AWS (EC2, ECS, SQS, Lambda), Docker, Zendesk, MongoDB, Oracle, JWT.