Vinicius March is a dynamic Fullstack Software Engineer at Eteg, where he leverages his expertise in both front-end and back-end technologies to drive innovative software solutions. With a passion for creating seamless user experiences, Vinicius has successfully led the development of several high-impact projects, such as:
Chatbot Orchestrator: Developed a NestJS chatbot orchestrator integrating Watson Assistant, Sunshine Conversations, Zendesk, and client APIs.
Seja Digital: Built APIs, Zendesk apps, and scripts managing digital TV signal conversion in 1,563 Brazilian municipalities, expanding nationwide 4G coverage.
Zendesk Audio App: Created a NestJS/React app enabling WhatsApp audio via Sunshine Conversations, with custom Zendesk player.
Asynchronous Payment Generation: Java Spring Boot microservice integrated with legacy Oracle DB and external bank API, utilizing AWS SQS, MongoDB, Docker, and Chromium PDF generation.
Botpress Migration: Migrated chatbot from Botpress v12 to Cloud, integrated NodeJS services with Zendesk and Sunshine Conversations.
Technical Leadership: Led team during tech lead absence, providing internal technical training sessions.
Other Projects:
- Customer data/orders "360 app" for internal reuse.
- ChatGPT integration in chatbots.
- Customer support queue management system.
Skills: NestJS, Node.js, React, Java, AWS (EC2, ECS, SQS, Lambda), Docker, Zendesk, MongoDB, Oracle, JWT.More...