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Work Background
syscapSenior Product Manager
Mar. 2023 - Apr. 2025San Pedro Garza García, Nuevo León, MexicoI'm guiding the creation and launch of Axcess, a private capital platform designed to help Non-Bank Financial Institutions efficiently access debt financing. My role involves defining the product vision and roadmap, implementing advanced technologies to streamline operational workflows, and driving collaboration across diverse teams. By blending Shape Up methodologies with continuous discovery, I ensure that Axcess remains adaptable and responsive to both strategic goals and evolving user needs. This approach fosters a culture of innovation within the organization while positioning Axcess for long-term impact in the private capital market.
KonfíoSenior Product Manager - Credit Cards
Feb. 2021 - Jan. 2023Mexico City Metropolitan Area▪ Led launch of new credit card product, resulting in 5x growth
▪ Assembled a top-tier team for innovative card products, resulting in 30% repeat customers and revenue growth
▪ Pioneered research on innovative features, resulting in a 20% share of wallet in SME segment
KonfíoProduct Manager - Internal Tools & Salesforce
Oct. 2020 - Jan. 2021Mexico City Metropolitan Area▪ Defined and prioritized features for Internal Tools & Salesforce, resulting in alignment with company goals
▪ Communicated regularly with stakeholders to ensure the effective use of internal tools and gather feedback for improvement
▪ Overseen maintenance and support, resulting in a 20% reduction in bugs
CitibanamexVP of Product - Digital Channels
Aug. 2017 - Oct. 2020Mexico City Metropolitan Area▪ Improved paperless strategy, resulting in 80% cost reduction and improved customer experience
▪ Executed redesign and launch of updated BancaNet, resulting in 30% performance boost
▪ Led mobile team, resulting in seamless user experience and product success
CitibanamexAVP Lead Product Manager - Digital Channels
Oct. 2013 - Jul. 2017Mexico City Metropolitan Area▪ Overhauled mobile app, resulting in efficient and user-friendly design
▪I was the leader of the first agile team at Citibanamex and we successfully delivered an innovative feature in a very short period of time. This success led to the replication of our model in other teams within the organization.
▪ Developed and executed mobile strategy, resulting in 2MM active users
CitibanamexMobile Manager - Digital Banking
Dec. 2009 - Sep. 2013Mexico City Metropolitan Area▪Responsible for creating the necessary documents and gathering the necessary information to launch the bank's first mobile app. I was also in charge of overseeing the entire process of launching the app and developing the strategy for what to do after the launch.
▪ Contributed to the launch of Online Banking, gaining knowledge of electronic banking regulations
▪ Key role in launching a new product at Citibanamex, integrating a broker house and bank account for stock buying
CompuComAccounts Payable Admin.
Nov. 2009 - Dec. 2009Mexico City Metropolitan Area▪ Verifies and records financial transactions, reconciles accounts, pays vendors and employees
▪ Maintains accounting ledgers, and historical records, and disburses petty cash.
▪ Reports sales taxes, protects confidential information and maintains professional
development through educational opportunities
PRISAProcurement Internship
Feb. 2009 - Sep. 2009Mexico City Metropolitan Area▪ Manages daily purchasing activities including creating and managing purchase orders, sourcing vendors, and inventory control
▪ Ensure replenishment of inventory to meet service level goals and negotiate excess inventory returns with suppliers
▪ Resolves price discrepancies, and packaging issues and provides customer support to the fulfillment centers and suppliers.
HSBCCredit Risk Analyst
May. 2005 - Jan. 2009Mexico City Metropolitan Area▪ Evaluate loan/credit requests and determine borrower's creditworthiness
▪ Manage credit risk within the North American Ambassadors and Utilities sector
▪ Assess and recommend proposals, stay current with financial analysis, and alert senior
management of negative developments.
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