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Work Background
U.S. Department of Veterans AffairsLegal Administrative Specialist
Jun. 2022United States• Counseled Veterans, dependents, and survivors on a variety of benefits available through the Department of Veterans Affairs and other organizations.
• Assisted inquirers with determining short-term and long-term circumstances affecting benefit choices.
• Explained VBA rating decisions and provided detailed explanations using extensive knowledge of VA benefits and services.
MCCS Lejeune-New RiverFamily Advocacy Branch Administrative Specialist
Jan. 2021 - Jun. 2022Camp Lejeune, North Carolina, United States• Managed rosters for trainings and briefs, coordinating with military commands for scheduling.
• Facilitated a seamless transition to a new building, the Behavioral Health Center, by assisting with logistics and team assignments.
• Maintained 40+ employee personnel files to ensure compliance with licensures, credentials, and trainings.
MCCS Lejeune-New RiverHuman Resources Assistant
Jun. 2020 - Jan. 2021United States• Managed job postings through Peoplesoft, reviewed applicants for qualifications, and coordinated interviews with hiring managers.
• Created hiring packets, verified applicant documents, and facilitated background check processing.
• Conducted New Hire Sign Up classes, audited personnel files, and tracked applicant status using Excel spreadsheet.
• Drafted Offer Letters and Termination Letters in Naval Correspondence format.
MCCS Lejeune-New RiverResource and Referral Clerk
May. 2020 - Jun. 2020Camp Lejeune, North Carolina, United States• Reviewed childcare requests on MilitaryChildCare.com for eligibility and placement at centers.
• Calculated payment categories based on household income for Child and Adult Care Food Program qualification.
• Operated office equipment and software programs to produce reports and materials.
• Resolved discrepancies in files and records to ensure accuracy.
Marine Corps Community ServicesResource and Referral Clerk- Okinawa
Nov. 2019 - Feb. 2020Okinawa, Japan• Managed childcare requests on MilitaryChildCare.com, ensuring eligibility and placement based on availability and age groups.
• Calculated payment categories based on household income, utilizing Sharepoint and CYMS for registration and payments.
• Created workflows in Sharepoint for facility Director approval, improving efficiency in accepting new patrons and maintaining records.
Marine Corps Community ServicesChild Development Center Administrative Assistant- Okinawa
Apr. 2018 - Nov. 2019Okinawa, Japan• Managed 150+ child portfolios ensuring accurate health records and incident reports.
• Utilized multiple computer programs like CYMS, Sharepoint, and Excel for data tracking.
• Administered medications, completed payroll, and maintained calendars for staff scheduling.
• Created newsletters, ordered supplies, and coordinated events for Marine Corps Community Services.
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