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Work Background
Cardo BrusselsCorporate Account Manager
Mar. 2024Brussels, Brussels Region, BelgiumI am helping & taking care of the corporate account with a total account strategy.
Leonardo HotelsKey Account Manager
Mar. 2022 - Feb. 2024BeneluxTaking care of the major accounts in Benelux while in the meantime coaching some colleagues in the corporate sales team.
Leonardo HotelsRegional Sales Manager
Jun. 2016 - Mar. 2024Antwerp Area, BelgiumThe best contact person for companies who are looking for hotels in Antwerp, Netherlands and Europe. I'm here to help companies with affordable room nights and meetings room rates in our chain. Meanwhile also curious for new companies with needs in our destinations. Of course still being present and giving support for current companies who are booking with us now.
RegusCentre Manager
May. 2015 - Jun. 2016Bruges Area, BelgiumA new challenge as sales hunter to open up a the first Express centre for Regus in the station of Bruges and West-Flanders and promote the company in a new market. Regus welcomes people for teleworking, working on the move, flex working, register their office, rent out meeting rooms and day offices, … My main task is attracting new clients and meanwhile taking care of the occasional startup operational details, the regular ops and invoicing & finance.
RegusSSC Generalist Agent
Feb. 2015 - May. 2015Brussels Area, BelgiumHandling all incoming sales request regarding offices, virtual offices, business solutions, flexible use of offices and workplace recoveries from Belgium and Luxembourg for all Regus centres all around the world. As Generalist I am also handling all meeting room, video conferencing and day office enquiries for new clients from BeLux for all around the world as managing marketing tools for increasing our meeting room demands in BeLux.
Hotel Mercure RoeselareSales Manager
Jun. 2014 - Jan. 2015RoeselareI had the pleasure of starting up the first brand new 4* hotel in Roeselare. At the start of opening the hotel, I did much more then only sales. I helped out with Housekeeping, setting up programmes for the reception team, setting up Banqueting and other marketing documentation, helping out with F&B department, helping with building problems, …
Once open, my main responsibility was selling room night contracts to companies. As Sales Manager I was the key contact person to present the new hotel to the local companies and attended many events to promote the hotel. I always maintained a good contact with the companies to be sure there were no complaints and if so to solve the problem with the whole hotel team. As a part of a hotel group, Accor, I also kept close contacts with the Regional Sales managers and the Key Account managers so we could work as good as possible like one team.
RegusSSC Generalist Agent
May. 2013 - May. 2014Brussels Area, BelgiumHandling all incoming sales request regarding offices, virtual offices, business solutions, flexible use of offices and workplace recoveries from Belgium and Luxembourg for all Regus centres all around the world. As Generalist I am also handling all meeting room, video conferencing and day office enquiries for new clients from BeLux for all around the world as managing marketing tools for increasing our meeting room demands in BeLux.
RegusCustomer Service Representative
Sep. 2012 - May. 2013Square de Meeus 37, BrusselsBusiness Centre receptionist where I welcomed regular guests as office, virtual office, Businessworld clients and of their visitors. I took care of their wellbeing in the centre, handling all mail and telephone correspondence, create meeting room bookings in our centres and handling invoices.
Hotel AragonReceptionist
Apr. 2012 - Aug. 2012Naaldenstraat 22, Brugge, BelgiumWelcoming guests, checking guest in and out, taking care of guests during their stay, helping with their requests. Create and update reservations through all sales channels, taking care of proper invoicing.
Emirates Holiday Homesall-round internship
Jun. 2011 - Aug. 2011Ras Al Khaimah, United Arabic EmiratesWelcoming guests, checking guest in and out, taking care of guests during their stay, helping with their requests. Create and update reservations through all sales channels, taking care of proper invoicing.
Holiday Inn Munich City CentreReceptionist
Jan. 2011 - Jun. 2011Munich Area, Germany
Ter EesteWaiter
Nov. 2008 - Dec. 2010
Carlton MarkeWaiter
Sep. 2008 - Dec. 2010
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