Bay Medical Management, LLCBilling Data Entry Supervisor
Apr. 2004 - Aug. 2022United States, Walnut CreekCalculate and prepare payroll.
• Audit staff work, trains staff, and one-one observations twice a month .
• Oversee and prioritize workflow in unit.
• Coordinate coverage to ensure adequate staffing for completion of daily goals .
• Promote a customer services-oriented department and assist with implementing
department changes .
• Ensure correct collection, data entry and submission of all encounter data.
• Conduct employee performance reviews.
• Changed workflow to process reports/demographics electronically.
• Oversee the hiring process including screening candidates, conducting
interviews, and administering any applicable testing.
• Monitor and enforce production and quality standards for staff .
• Responsible for administering disciplinary action up to and including
terminations .
• Provide clarification/problem resolution on routine questions/issues as they
relate to patient's accounts .
• Assist Management with communicating and implementing departmental
policies and procedures .
• Provides reporting support to ensure accurate monthly accounts receivable data.