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Work Background
Founder & Manager
The Palmian Service Trading Company LimitedFounder & Manager
Jul. 2022Ho Chi Minh City, Vietnam
Customer Service Agent
Qatar AirwaysCustomer Service Agent
Dec. 2021 - Aug. 2023
Silver Sales Representative
Naturally PlusSilver Sales Representative
Apr. 2021Ho Chi Minh City, Vietnam
Assistant Manager
Hearth SeoulAssistant Manager
Mar. 2020 - Nov. 2021South Korea- Assist with effective Logistics Management. - Ensure to follow the food safety, serving standards and restaurant protocols. - Perform sanitation practices. - Hall management and handle customer services.
Airline Representative Officer
Cathay DragonAirline Representative Officer
Mar. 2018 - Apr. 2018Da Nang City, Vietnam- Dealing with passenger enquiries about flight departures and arrivals. - Checking in passengers and giving seat numbers. - Providing boarding passes and luggage labels. - Telling passengers about luggage restrictions. - Weighing baggage and collecting any excess weight charges. - Taking care of people with special needs, and unaccompanied children. - Calming and reassuring nervous passengers. - Post-flight procedures.
Cabin crew training department assistant
Vietnam AirlinesCabin crew training department assistant
Jun. 2017 - Aug. 2017Ho Chi Minh City, Vietnam- Support and be responsible for assigned tasksin the Training Department. - Translate and revise documents asrequired.
Teaching Assistant
ILA VietnamTeaching Assistant
Oct. 2016 - Aug. 2018Ho Chi Minh City, Vietnam- Support teachers and students in class/during the course. - Update students with course progress information. - Prepare students for exams, Cambridge. - Report any incidents or problems to TAO (supervisors). - Report students’ progress-results(monthly) - Call parent for absent students. - Support in handling requests and complaints. - Tutoring weak students. - Support Events (end of course, enrichment, ESOL …).
Education Assistant
YOLAEducation Assistant
Mar. 2016 - Dec. 2016Ho Chi Minh City, Vietnam- Observe and take note of students’ behaviour and learning progress. - Assist the teacher in class - Assist the course coordinators with relevant duties.

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