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Work Background
United States Air ForceExecutive Aircraft Security Program Coordinator
Jun. 2020 - Aug. 2023Joint Base Andrews, Maryland• Led a small team to handle admin tasks, use software tools, organize data, and create training programs for a group of 82 people.
• Kept schedules, reports, and team rosters up to date while managing travel and finances to ensure everything stayed on track and within budget.
• Oversaw the process for official records, passports, and visas to ensure the team was ready for critical missions.
• Organized training programs that helped team members earn key certifications, improving their skills and mission readiness.
United States Air ForceExecutive Aircraft Security Team Lead
Oct. 2018Joint Base Andrews, Maryland• Leads small 4-6 man teams executing no-fail missions across the globe while providing security for multi-million-dollar assets and our nation's highest executives, i.e., First Lady of the United States, Secretary of State, Secretary of Defense, Chairman Joint Chiefs of Staff, Congressional Delegates, and more. • Orchestrates comprehensive security protocols for executive aircraft, including pre-flight inspections, access control, threat assessments, and emergency response planning. • Collaborates with law enforcement and intelligence agencies to ensure the safety of high-profile passengers and sensitive cargo. • Supervises security teams, conducts training on protocols, and facilitates seamless communication between ground and flight crews to maintain operational efficiency.
United States Air ForceResponse Force Leader
Jul. 2018 - Oct. 2018Joint Base Andrews, Maryland• Led the response to emergency incidents, securing critical assets and facilities to prevent significant resource loss for national defense operations.
• Facilitated protection for high-stakes aviation missions, securing a mobile command post during key national defense operations.
• Managed the prisoner transport with the U.S. Marshal Service and local law enforcement, coordinating logistics and ensuring safety.
• Secured multi-million-dollar assets ensuring operational efficiency in demanding environments.
United States Air ForcePatrolman
Dec. 2015 - Jul. 2018Aviano, Friuli-Venezia Giulia, Italy• Contributed to essential operations, supporting secure exchanges and safeguarding high-value assets in sensitive areas.
• Managed access control for a large number of personnel, enhancing security for a vast facility and valuable equipment.
• Responded to significant emergencies, securing aircraft shelters and protecting vital security systems.
• Participated in a security assessment, evaluating various scenarios that led to updates in security policies for critical operations.
• Controlled access for unmanned aerial vehicles, safeguarding valuable assets and supporting numerous missions.
Spirit HalloweenAssistant Manager
Aug. 2015 - Nov. 2015Dover, Delaware, United States• Orchestrated day-to-day operations, including training and mentoring sales associates, fostering a high-energy team environment, and driving performance to exceed sales goals. • Delivered exceptional service by addressing customer needs, resolving complaints, and enhancing the shopping experience through personalized assistance and upselling techniques. • Maintained store organization, managed inventory levels, and implemented effective visual merchandising strategies to align with brand standards. • Adapted quickly to challenges, such as resolving stock shortages, handling unexpected staffing gaps, or ensuring smooth operations during high-traffic periods.
• Ensured financial accuracy through daily cash reconciliations, preparing bank deposits, and monitoring transactions.
Little Caesars PizzaCrew Member
Dec. 2013 - Mar. 2014Dover, Delaware, United States• Assembled and menu items according to company recipes and quality standards.
• Operated point-of-sale (POS) systems, processed cash and credit transactions, and ensured accurate order fulfillment.
• Followed all food safety guidelines, including proper handling, storage, and cleaning procedures, to maintain a sanitary work environment.
• Assisted with opening and closing procedures, including restocking, cleaning, and preparing the store for business.
• Managed multiple tasks efficiently, contributing to smooth operations during peak hours and high-demand situations.
Spirit HalloweenSales Associate
Aug. 2013 - Nov. 2013Dover, Delaware, United States• Delivered exceptional customer service by assisting shoppers with product selections and ensuring a fun, engaging experience.
• Maintained store displays and restocked merchandise to ensure an inviting and organized shopping environment.
• Operated the point-of-sale (POS) system, processed payments, and handled returns and exchanges in compliance with store policies.
• Supported inventory management, including receiving shipments, tracking stock levels, and assisting with inventory counts.
• Implemented loss prevention measures by monitoring the store for potential theft and following company guidelines for security.
• Collaborated with the team to meet sales goals, support promotional activities, and ensure smooth daily operations.
Burger KingTeam Member
Mar. 2013 - Aug. 2014Dover, Delaware, United States• Provided friendly and efficient service by taking accurate orders, preparing menu items according to company standards, and ensuring a positive dining experience for all guests. • Worked effectively with team members to maintain smooth operations during busy shifts, coordinating tasks to ensure timely and accurate service. • Maintained cleanliness and organization in all areas, adhered to food safety guidelines, and assisted with restocking supplies to support daily operations. • Operated point-of-sale systems, processed payments, and balanced cash registers at the end of shifts with accuracy.
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