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Work Background
Comerica BankVice-President, Commercial Bank Programs Manager
Jan. 2023Dallas, Texas, United States
DematicHuman Resources Business Partner
Jun. 2022 - Jan. 2023Dallas-Fort Worth MetroplexStrategic & Tactical Business Partner supporting Project Execution | Project Management & Engineering in the US, Canada & Mexico • Compensation Reconciliation:
Partnered alongside the Global Compensation BU to reconcile the incentive percentages for engineering, project execution, & continuous improvement to enforce consistent percentages by level for 217 employees in resulting in increased compensation integrity improvements for the organization.
• Performance Management Strategy Initiative Wins:
• Headcount Planning & Strategy • Policy Revision
Wyndham Capital MortgageHuman Resources Business Partner
Oct. 2021 - Jun. 2022Dallas, Texas, United StatesCompany acquired resulting in layoff.
EquifaxHuman Resource Generalist
Apr. 2020 - Jun. 2021Atlanta, Georgia, United StatesKey Focus: Employee Relations | Business Transformation | Learning & Organizational Development Anticipates and plans for long term strategic human resource needs and trends in partnership with business management including talent management and human capital plans, leads organizational development for business leaders including determining optimal structure, changes and systematic needs. Consults with Sr. leaders on all human resources needs. Recommend, develop and evaluate of human resource programs based on business strategies and human capital needs.
EquifaxSolutions Director
Jun. 2018 - Jul. 2020Greater Atlanta AreaKey Skills: Self-Starter | Product Knowledge (SME) | Teamwork | Problem-Solving Subject Matter Expert for the Work Number Work database & Tri-Merge credit products to promote the growth in technology in the mortgage industry across the US. Directly works with the USIS and Mortgage verticals managing a $53 Million book of business focusing on:
- Capturing contracted revenue
- On-boarding and training new & existing clients to drive successful adoption across multiple platforms
- Serving as a SME for all products & integrated platforms
- Leading a team of 2 offsite Account Managers with all related job functions
- Reducing attrition and declination throughout the mortgage vertical . 2020 Summit Award Winner - Top 10% of Mortgage Specialist
. 2019 Quota Attainment: 120%
. 2018 Quota Attainment: 113%
VXP ConsultingHuman Resources Consultant
Jan. 2017 - Dec. 2020United StatesAs a self-employed consultant, I consulted business owners and leaders of various industries in the following areas: • HRIS
• Organizing Company Structure • Employee & Labor Relations
• Remaining in Compliance with state & federal regulations • Creating Company Handbooks/Guidelines
• Website Creation
• Social Media Content Creation
Bank of AmericaFinancial Center Operations Manager
Sep. 2015 - Jun. 2018Metro Atlanta, GeorgiaKey Skills: Leadership | Financial Center SME | Teamwork | Aware of Customer Needs • Hired & on boarded financial center employees • Managed a team of 11 teammates
• Provide oversight on all operational activities including transaction accuracy and execution of operational leadership tasks
•Identify risks, prioritize areas of focus, educate associates on avoiding risks and create action plans to correct issues
•Ensure that associates are informed and properly executing the change in compliance with regulations and policy
•Track and manage service and operational performance metrics through monitoring of daily activities and report -develop, communicate and execute action plans to close gaps between goals and results
Fifth Third BankSenior Personal Banker
May. 2013 - Sep. 2015Roswell, Georgia• Partner with Retail staff to consistently meet and exceed sales goals • Highest producing Personal Banker for Fifth Third Bank’s Roswell Road Bank Mart.
• Training & developing new teammates of all levels of the retail team.
• Actively identify, coach, develop, motivate and support employees so that they can provide superior service as a trusted financial advisor
• Maintain branch operations to ensure compliance in various areas (cash levels, replenishment, FDIC rules and regulations). • Consistent community involvement with local companies and major universities
• Kennesaw State University, Georgia State University, TACID, Chattahoochee Tech
Lake Trust Credit UnionMember Service Representative I
May. 2010 - Dec. 2013• Opening new accounts
• Trained and developed new teller teammates
• Maintained branch compliance according to the NCUA
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