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Work Background
Finish Your Book, LLCExecutive Administrative Assistant & Author Interview Specialist
Jan. 2025United StatesSupervise teams for high-profile events, manage event flow, guest/VIP registration, and brand merchandising.
Serve as a public relations liaison, research, and secure business and community collaboration opportunities that shape public perception and increase awareness.
Manage and track project workflow, and conduct meetings using Zoom, Asana, Monday, Google Workspace, and Microsoft Office 365 Suite.
Create leads databases to track new clients and build business relations.
Conduct interviews with authors to gather insights and ideas, shaping the content and direction of their books.
Proactive and self-motivated with the ability to take initiative and work independently.
Maintain a high level of confidentiality for executives, famous clients, and business trade secrets.
7-ElevenCategory Support Coordinator
Jun. 2024 - Apr. 2025Manage product setup with vendors, ensuring accuracy and alignment with distribution strategy.
Build relationships with internal teams and external vendors.
Extract and update product data using SQL, Access, and proprietary systems.
Maintain product synchronization between vendor communications and internal systems using advanced Excel skills.
Ensure data accuracy, escalate issues, and process change requests.
Identify inconsistencies, research root causes, and recommend solutions.
Prioritize and execute cross-functional tasks.
Communicate and escalate concerns to supervisors.
Coordinate product updates with vendors and category managers.
Holiness Pentecostal PreschoolTeaching Assistant
Sep. 2023 - Apr. 2024Assist with daily activities, help prepare Daily Plans and teaching materials and lead small-group activities.
Assume responsibility for classrooms as needed, collect information for ongoing assessments, and participate in parent-teacher conferences.
Supervise lunch and playground activities, field trips, and walks, and provide coverage for breaks.
Help teachers focus on individualized attention for children by taking on routine duties.
Teach and prepare activities for students in the absence of the regular teacher.
Monitor student behavior and maintain order in the classroom.
Follow the instructions of the regular teacher and adhere to the school's policies.
Finish Your Book, LLCPublic Relations Assistant
Aug. 2021 - Dec. 2023Supervise teams for high-profile events, manage event flow, guest/VIP registration, and brand merchandising.
Serve as a public relations liaison, research, and secure business and community collaboration opportunities that shape public perception and increase awareness.
Manage and track project workflow, and conduct meetings using Zoom, Asana, Monday, Google Workspace, and Microsoft Office 365 Suite.
Create leads databases to track new clients and build business relations.
Conduct interviews with authors to gather insights and ideas, shaping the content and direction of their books.
Proactive and self-motivated with the ability to take initiative and work independently.
Maintain a high level of confidentiality for executives, famous clients, and business trade secrets.
Cook County HealthExecutive Administrative Assistant
Aug. 2012 - Aug. 2021Maintained daily calendars including coordination of meetings, pertinent documentation, and scheduling patients.
Resolved complex customer concerns and appropriately escalated any unresolved matters in a timely manner to the next appropriate department or level.
Managed the pre-screening and onboarding orientation of all agency nursing and support staff.
Oversew the training & development of employees to ensure optimal customer service was provided to every client, patient, and visitor.
Collected and researched data for evaluations of programs/operations.
Evaluated impacts of new policies and procedures to determine the effectiveness in meeting department/organization goals and objectives.
Attended and participated in board meetings and committee discussions to develop strategic action plans for new initiatives.
Maintained a resource directory and cooperative relations with all staff members throughout the system.
Handled reimbursements, processed invoices, ordered supplies, generated, and followed up with work orders.
Initiated and followed through with office cleaning requests, equipment repairs, phone, keys, and computer issues.
Tracked attendance and time off for all office staff and direct reports.
Analyzed and interpreted trends in vendor data to drive oversight and management of vendors.
Assisted the Supply Chain department and oversight staff with pre-delegation and annual audits for vendors.
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