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Work Background
HarmonyaDirector of Marketing
Mar. 2024Fayetteville, Arkansas, United States
NuqleousSenior Marketing Manager
Apr. 2023 - Mar. 2024Bentonville, Arkansas, United States
Field AgentDirector of Marketing
Nov. 2021 - Apr. 2023Fayetteville, Arkansas, United States
Field AgentSenior Growth Analyst
Aug. 2020 - Nov. 2021Fayetteville, Arkansas, United States
Field AgentGrowth Performance Manager
May. 2019 - Aug. 2020Fayetteville, Arkansas Area
Field AgentMarketing Manager
Jul. 2015 - May. 2019Fayetteville, ArkansasI get to make Field Agent famous by:
• Identifying and building relationships with journalists, bloggers, industry leaders, and prominent influencers
• Matching internal content creation with external influencers to grow our network
• Creating content regularly to grow the company’s footprint with press releases and corporate announcements
• Managing the company's brand & messaging on social media
• Identifying and managing KPI's and team metrics & goals
Field AgentData and Insights Manager
May. 2014 - Dec. 2015Fayetteville, ArkansasAnalyze survey data to uncover both qualitative and quantitative insights.
Create client-ready presentations.
Field AgentClient Services
Aug. 2013 - May. 2014Fayetteville, ArkansasField Agent™ is changing the way the world collects business information. We leverage the power of crowdsourcing and mobile technology to provide real-time business information within days, rather than weeks or months. We complete this by crowdsourcing thousands of shoppers to provide audits, in-store and at-home research, opinion surveys, and on-shelf availability through photo verification. Our clients range from Fortune 100 companies to local businesses, all of who need fast, accurate, real-time information. Field Agent™ provides its clients with more information, in less time, at a lower cost. See our capabilities at fieldagent.net.
AcxiomData Delivery Analyst
Aug. 2010 - Jul. 2013Manage all delivery processes for assigned accounts
Resource optimization ensuring client satisfaction, delivery and SLA’s
Build and analyze statistical spreadsheets using Microsoft Excel
Execute and analyze database queries using SQL
Create presentations and documents using Microsoft Word
Train new associates
Scope small projects
Billing preparation, submission and tracking
Develop and monitor customer specific action plans
Communicate across teams (legal, accounting, sales, data products, and external clients) to ensure delivery expectations are met
Support, track, document, and resolve data issues
Produce daily status reports to clients
Ensure all data requests are fulfilled within agreed timeframe
Identify and create improvements in current processes
Participant on associate satisfaction team – ensuring a quality work environment for associates
Support multiple clients in multiple industries by:
o Reviewing customer specs, order requirements, and validate customer data
o Utilizing data processing tools to submit and monitor data requests including ftp file transfers
o Setting up, submitting, processing, and auditing data processing jobs
o Reviewing and validating input data, data formatting, and specification to output requirements
o Specialize in encryption
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