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Work Background
DigitainGroup Chief People and Culture Officer
May. 2024Yerevan, Armenia
42 RomaHuman Resources Business Consultant
Dec. 2023 - May. 2024Rome, Italy and Yerevan, Armenia
UcomHuman Resources & Organizational Development Director
Aug. 2020 - Dec. 2023Yerevan, Armenia
Revery Food and Beverages (within Revery Group - formerly Highbury Holdings)Human Resources & Organizational Development Director (Caucasus region)
Apr. 2018 - Jul. 2020Yerevan, Armenia and Tbilisi, GeorgiaHeading HR&OD function for 3 legal entities of Highbury Food & Beverages Group of companies: - "Jermuk International" Pepsi Cola Bottler in Armenia - "Iberia Refreshments" Pepsi Cola Bottler in Georgia - "Premier Foods" in Armenia
VEONGlobal HR Performance Manager
Jul. 2016 - Jul. 2018Amsterdam Area, Netherlands and Yerevan, ArmeniaManaging the implementation of HR performance transformation project in frames of a global performance transformation and digitization program for Eurasia business unit (7 operational companies), incl. adaptation of costs management new methodology, HR cost efficiency increase, development of new operational models, headcount planning, budgeting, HR operational processes improvement, etc.
• Lead HR transformation initiatives for Eurasia BU within implementation of new Target Operating Model (TOM) in line with VEON new strategy and global performance transformation (PT) program.
• Manage performance of OpCo HR project teams in frames of the PT project.
• Steer pro-active adaptation of developed methodology and tools; challenge their use by the OpCo HR teams.
• Influence and steer the implementation of headcount related initiatives, drive ad-hoc efficiency-increase oriented initiatives to ensure synergies, org. design effectiveness, costs optimization.
Beeline ArmeniaHead of Personnel Administration and HR Management Department
Oct. 2010 - Jul. 2016Yerevan, ArmeniaManagement of all operational processes in the area of Personnel Administration, HR Management, Occupational Safety and Health (OSH).
• Delivery of extensive consultations on RA Labor Law, other regulations and legal texts relating to employee relations, etc. Counseling Management on organizational policy matters and recommend needed changes.
• Development/improvement and endorsement of fair and consistent HR processes, policies and procedures in the area of Personnel Administration, Labor relations, Organizational Design, OSH etc.
• Facilitation and support of the whole Organizational Design process at all company levels in accordance with the targets set.
• Company headcount (HC) planning, challenging the efficiency of business processes and workforce balancing.
• Facilitating the optimization of company business processes and HC. Legal implementation of optimization plans.
• HR KPIs Dashboard set up. Ensured tracking of and alignment with HR KPIs.
• Control over timely planning and implementation of OSH mandatory processes, implementation of initiatives aimed at minimization of injuries and accidents at workplace.
Beeline ArmeniaHead of Personnel Administration Unit
Aug. 2008 - Oct. 2010Yerevan, Armenia• Management of personnel and labor relations activities of the company; provision of linkage between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Development/adaptation and endorsement of policies, procedures and methodologies in the area of Personnel Administration. Timely informational support on all changes in local normative acts of the company and RA Labor Legislation.
• Elaboration of instructions for standardization of all employee-related processing, creation of streamlined processes for all Personnel Administration related activities. • Organization and control over timely implementation of new hires, internal transfers, terminations of employment relations, provision of annual paid/unpaid vacations, maternity/sick leaves etc. in line with RA Labor Legislation.
• Control over management of 3000+ employees’ personnel files according to policy and law regulations, maintenance of all HR databases in updated status. • Monitor the timely preparation/review and approval of Job descriptions within all departments.
• Control over appropriate running of Personnel attendance sheets with accurate record keeping of employee PTO, vacation accruals etc. for 3000+ employees in order to ensure consistent payroll disbursement.
Beeline ArmeniaHR Management Leading Specialist
May. 2007 - Aug. 2008Yerevan, Armenia• Regular revisions of state legislative basis in the area of Labor relations to confirm and enforce company compliance.
• Addressing inquires from employees and Management regarding new-hire activity and ongoing employee relation issues; explanation of company's HR policies and procedures to all employees.
• Project Manager for testing, adjusting to company's particular needs and launching 1C software (HR module) in the company. Monitor and control over timely and qualitative execution of operations in 1C software, collaboration with service provider for solving software-related issues and/or elaboration of additional program requirements.
• Generation of various employee tracking/statistical/analytical reporting, monitoring of HR KPIs on monthly basis.
• Elaboration, review and checking for compliance of job descriptions within all departments.
Beeline ArmeniaHR Administrator
Apr. 2006 - May. 2007Yerevan, Armenia• Ongoing and project based HR processes administration
• Guarantee RA Labor Code requirement fulfillment in parallel to the execution of personnel policy and labor relations within the company. • Management of over 300 personnel files according to policy and state law and regulations (including company expats and subsidiary employees).
Project HarmonyRegional Program Coordinator
Nov. 2004 - Apr. 2006Yerevan, Armenia• Managed the work of 40 Internet Computer Centers (ICC) in Yerevan secondary schools in order to ensure their conformity to Armenia School Connectivity Program (ASCP), which aimed at provision of training, resources and internet access for schools in Armenia.
• Developed ICC quarterly action plans, budgets and promotion plans, monitored the implementation; organized educational/promotional/informative events.
• Supported school administration in search and application for grants and other funding opportunities.
• Collaboration with school Methodological Boards, Administration, Parent-Teacher Organizations (PTO) and interested community members aimed at creation of self-sustainable ICCs.
Project HarmonyJunior Regional Education Coordinator
Sep. 2003 - Oct. 2004Yerevan, Armenia• Coordinated the work of 15 ICCs in Yerevan schools in the frames of ASCP program.
• Supervised school website creation process, ensured the quality of the content and its periodical updates; directly assisted the site staff in the development of materials for the latter.
• Checked the operative attendance of computer courses and observed the quality of trainings delivered by ICC site staff.
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