TTECExecutive Assistant to SVP Global Human Capital
Dec. 2009 - Dec. 2014- Subject Matter Expert for Philippines inbound immigration and coordinates all visas inbound the Philippines. Company’s POC for US Visa PIP.
- Partnered with internal business partners in strictly implementing Visa Process, Rules and Guidelines resulting to company savings of about USD 1,020 cost per foreign hire
- Primary driver of putting together the visa process, rules and guidelines we now have in place
- manage SVP’s calendar and appointments requiring interaction with both internal and external executives and assistants, consultants, as well as clients, to coordinate a variety of complex meetings - liquidate, reimburse and report SVP’s expenses through Oracle i-expense system
- manage multiple and conflicting meetings, priorities or projects simultaneously on a local and regional level, and follow through on issues in a timely manner - organize and coordinate logistical requirements for client or executive visit
- raise work orders through Teletech Online Service Desk for IT, facilities, security and other work-related concerns
- create purchase requests through Oracle i-procurement system
- arrange hotel and flight booking, facilitate visa processing, and manage other local and international travel needs of the SVP and other executives
- assist in the on-boarding of SVP’s direct reports
- approve purchases which require SVP’s approval
- manage SVP’s direct reports’ timesheet through Kronos –employees’ online timekeeping system
- organize and coordinate national and regional summit for the Human Capital Team
- prepare and update spreadsheet reports and powerpoint presentation as requested
- prepare budget and costing when needed
- update HR organizational chart through Microsoft Visio
- Point-of-Contact for Global Human Capital - support other HC executives who are based in the US - ensure confidentiality of all HR related files and information