Wise Choice RemodelingHead of Operations
Nov. 2023 - Dec. 2024Los Angeles, California, United StatesAs Head of Operations at Wise Choice Remodeling, I oversee a dynamic team comprising 10 operations managers and 15 project managers. My role involves managing two CRM systems, Quickbase and High Level, to streamline operations and enhance efficiency across projects. I am actively involved in the recruitment and training of new employees, ensuring our team maintains high standards of performance and professionalism. Regularly preparing detailed reports for the CEO, I provide insights and strategic recommendations to drive business growth and operational excellence. Collaborating closely with our Social Media Manager, I contribute to campaign strategies, leveraging my operational expertise to align marketing initiatives with company objectives effectively. This role combines leadership, strategic planning, and cross-functional collaboration to ensure our projects and client relationships thrive.