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Work Background
Inspiration GlobalPartner
May. 2025Mid Atlantic
Oxygen VenturesPartner
May. 2025Mid Atlantic
Knouse FoodsManager of Business Operation and Strategy
Jul. 2024 - Jun. 2025Peach Glen• Developed project management structure for the organization. Managed 12 projects to completion in first 9 months on time and within budget and scope. Initiated and drove previously non-existent collaboration between many departments and developed process documentation. • Project Manager for “Impact Team” that improved manufacturing efficiency KPI by 25% and developed processes for future success. Led the collaboration of 5 directors and 3 VPs to identify mechanical, process and personnel issues in manufacturing plants and implemented tactical solutions. • Developed demand planning change management process to align the supply, production, and sales organizations, resulting in reducing inventory levels by 30%, improving forecast accuracy by 15%, freeing up $2 million in working capital and improving customer fulfillment by 10% to 98%. • Secured $150K in grants from the Pennsylvania Innovation Fund by leading 4 VPs and 2 directors through the submission process. • Co-developed and project managed the new item stage gating and commercialization processes with the Director of Marketing. The process has brought 5 new items to market while driving collaboration and visibility among 10 formerly siloed departments. • Restructured the budget process in collaboration with the Financial Controller. Mapped new processes and timing which will lead to a 50% reduction in the yearly budgeting project timeline. Project managed budgeting process to completion. • Led efforts to organize ERP system selection initiative and developed implementation plan. Managed the requirements gathering project which is used for system selection and overall ERP project planning.
Pennsylvania Liquor Control BoardOrganizational Development Supervisor
Nov. 2022 - Jul. 2024Harrisburg, Pennsylvania, United States• Led team of 3 internal consultants, 6 external consultants with Oracle, Deloitte, Grant Thornton, and CMG, and 8 business leads to execute ERP transition within the PLCB. Guided and trained the team in process development activities and tracked progress toward project completion. Ensured quality of work was upheld and deadlines were met.
• Completed over 250 ERP process and training documents for Finance, Wholesale, Special Order and Supply Chain. Oversaw the successful training of over 150 employees for the implementation in July 2023.
• Collaborated with the CMO to develop organizational implementation plan for Financial Planning and Analysis ERP module and new FP&A department.
• Collaborated with the CFO to develop 2 complex cross-functional regulatory processes for business requirement changes identified post ERP go-live. Completion of these processes ensured proper liquor licensing fees would be paid to the respective municipalities.
• Organized and facilitated cross-functional strategy development with internal and external partners, including Oracle, Deloitte, Grant Thornton, and CMG, to organize ERP process solutions. Develop current and future state process flows to prepare affected teams for upcoming change. Collaborate with business areas to document change and organize training. Assign resources to development areas based on need and availability.
• Assessed end-to-end processes, identify knowledge gaps, and develop solutions in ERP transition. Collaborate with stakeholders to update plans and implement in training. Develop coaching and training plans for supervisors and managers for ERP implementation. Ensure plans include vital information for user acceptance in production and to fit within capabilities of trainers and trainees.
• Collaborated with Organizational Development supervisors to design workflow improvement products to present, gain commitment and implement with business area leadership throughout the PLCB.
Pennsylvania Liquor Control BoardOrganizational Solutions Consultant
Dec. 2021 - Nov. 2022Harrisburg, Pennsylvania, United StatesDevelops coaching and training plans for supervisors and managers. Develops and analyzes success metrics by monitoring change progress and tracking and reporting of issues. Studies operational impacts; provides subsequent policy recommendations, business process designs/re-designs and executive level briefings as a result.
Gathers data to analyze existing business metrics or products new metrics based upon the study of the gathered data. Interfaces with Wholesale Operations to lead discussions concerning impacts of recommended change and necessary business process and policy augmentations. Investigates structural and functional impacts, personnel implications, bargaining unit issues; produces policy recommendations and briefings as necessary.
Identifies barriers to change and collaboration with ERP integration and develops strategies to neutralize resistance. Meets with affected personnel in order to brief and explain change impacts; addresses concerns and handles objections. Designs and tests change scenarios and policy implementations; studies, critiques and retools as necessary. Studies and evaluates success and failure rates; incorporates results into follow-up policy augmentations
Acts as business Project manager for Wholesale Operations initiatives and performance goals. Including initiating business projects by defining and obtaining authorization to formalize projects and performance goals; establishing scope and objectives; tracking and reviewing program area progress and performance; identifying and initiation project change requirements; and finalizing all activities to formally close/complete projects.
Reviews and evaluates program and project goals to assess impact and effectiveness. Meets wit business area leadership and staff to discuss issues. Determines appropriate evaluation techniques. Plans, coordinates and facilitates sessions with agency business leadership and IT project managers.
Team Pennsylvania Basketball ClubHead Basketball Coach Class of 2021/22
Sep. 2017 - Jul. 2021Harrisburg, Pennsylvania, United States
Pennsylvania Liquor Control BoardWholesale Account Manager
Aug. 2016 - Dec. 2021Harrisburg, Pennsylvania AreaDeveloped strategy to improve sales process to on-premise client segment. 10,000+ customers ranging from small businesses to Fortune 500 companies throughout Pennsylvania. Client base spans a wide range of service and hospitality industries with diverse issues, operations and needs, requiring the ability to successfully respond and adapt to clients’ changing needs.
Account Manager for the start-up Wholesale Operations Bureau that introduced wine sales to market for chain and independent grocery, on premise and convenience accounts. Duties include account set up, maintenance, and on-going business development. Organized feature pricing for accounts for the purposes of ad programming and in store display.
Organized new store and assortment expansion rollouts with Supply Chain to meet client deadlines as well as maintaining regular delivery schedule. Led executive level meetings to review existing processes and to develop strategies to address upcoming needs and business growth.
Gathered data and created analytics reports for clients using KPIs to measure progress and recommend growth opportunities. Focus on all aspects of our clients’ business including distribution, item assortment, regulatory compliance, and customer internal corporate compliance.
Developed and executed a delivery program for low volume customers that is expected to be a model for statewide implementation.
Transitioned clients from direct store delivery to backhaul program, producing significant savings for the organization and the client. Gathered requirements from clients and translated to internal stakeholders based on organizational capabilities. Implemented and tracked entire process including assortment setup, regulatory compliance, logistics arrangements, IT alignment, forecast development, and order placement.
Collaborated with internal stakeholders including Supply Chain, Product Selection, IT, Retail Operations, Regulatory and Legal on customer and internal projects.
Maryland 3D Basketball ClubBasketball Coach and Director
Mar. 2013 - Jul. 2017Washington DC-Baltimore AreaCoach and director for a highly successful basketball club. Coached and developed youth athletes towards successful college and professional basketball careers.
DM DistributingSales Supervisor
Jul. 2012 - Jul. 2016Pasadena, MDIn this role, I am responsible for the maintanaince and development of the craft beers DM Distributing represents. The brands that I am in charge of are Samuel Adams, Blue Moon, Shiner and Harpoon. I handle the point of sale, account execution, distribution and inventories. I work with 9 sales reps in Anne Arundel county to increase the sales in and develop programs for their accounts. I also create signage and perform customer events to bring our product directly to the consumers eyes and taste.
DMV ELITEDirector of Scouting
Jan. 2011 - Jan. 2013Bowie, MDDMV Elite is a sports marketing organization based in the Washington DC metro area. This area is one of the hotbeds for basketball talent in the country. DMV Elite organizes and promotes tournaments, camps and showcases. In addition, all DMV events and other local events are covered by journalists and scouts that write articles and produce videos that are featured on the DMVElite.com website. As the Director of Scouting I evaluate talent, create articles and videos for the site. I also created the Player Profile Database where players who are college prospects are rated.
DM DistributingAnne Arundel Sales Supervisor
Oct. 2010 - Jun. 2012Pasadena, MarylandI supervise the 9 sales reps in Anne Arundel county for the distributor of Coors Brewing Company, the Boston Beer Company, Modelo/Corona brands among other suppliers. I work with the reps to build strong customer relationships and to make sure the represented brands are being supported to their fullest potential.
CCBC EssexAssistant Men's Basketball Coach
Apr. 2009 - Mar. 2011Essex, Maryland
North County High SchoolAssistant Men's Basketball Coach
Sep. 2007 - Apr. 2009Glen Burnie, Maryland
Republic National Distributing CompanySales Representative
Oct. 2003 - Sep. 2010
Christos Discount LiquorsAssistant Manager/Clerk
May. 1998 - Sep. 2003Ferndale, Maryland
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