Camila Pina

Floor Team @SPAR

Call CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterOutbound Sales SpecialistCold Calling SpecialistAssistantAdministrative AssistantPersonal AssistantOffice AssistantOffice Administrator

Hi! I’m Camila, a customer service professional with 3+ years of hands-on experience across Brazil and Ireland. I specialize in high-quality customer support and client relationship management, always aiming to deliver a positive and efficient customer journey. At Stone Co, I worked directly with clients in B2B sales and support, creating tailored solutions and increasing customer retention. I also led initiatives that optimized our internal CRM processes, contributing to a 53% improvement in conversion rates. Currently, I work at SPAR Ireland, where I manage in-person customer interactions in a fast-paced retail environment, strengthening my cross-cultural communication skills.

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