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Work Background
Pacific Trustees Corporate ServicesSenior Executive-Global Private Client
Oct. 2024 - Mar. 2025WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaSupported execution of company objectives, through strategic planning and collaboration along with Liason with Labuan FSA and Companies Commission of Malaysia(CCM), LHDN Tax Matters and Stamping procedures. Managed and oversee the operations and business development of the Company’s services:-Global Business Services (GBS) comprises a comprehensive range of financial, legal services supporting corporate operation, holding and finance entities of clients, especially on Maybank Global Account Holder & Custodian Accounts Management, Liased and Attended meeting with client, banker, regulator, etc pertaining to all the Company’s services, STRs, reviewing transactions; review of CAFC, FATCA and CRS reporting, Incorporate/ Set Up Special Purpose Vehicle (SPV), Setting Up Companies in Malaysia/Labuan Fed Territory for investments and holding of tangible & intangible assets, Ensured all business on board in accordance to Company’s policies and regulated by the Labuan Authority & Companies Commision Malaysia (CCM) are carried out.
Tendo LtdProject Manager cum Operational Executive
May. 2024 - Oct. 2024Petaling Jaya, Selangor, MalaysiaOperations Management, Project Management, Client Management, Team Collaboration, Maintained Clients froom South Africa & Software Developers across the globe, namely South Africa, Netherland, Canada, Philipnes, Vietnam, Thailand & Malaysia respectively. With Great Support system from the Ceo & Tecnical Directors, simply made the job more lively and result is achieved. Task ended as at when Company have fulfilled the master contract.
Wanita Berdaya SelangorPenyelia Pusat Wanita Berdaya Dun Bukit Gasing
Jan. 2024Dun Bukit Gasing Petaling JayaLeading the Women in my assigned constituency, my key achievements & Leadership Impact are as followings: Designed and implemented women’s empowerment programs, increasing participation by 50% through targeted outreach and community partnerships. Led skills-training workshops (financial literacy, leadership, vocational skills) for women, resulting in securing employment or starting businesses within 6 months. Advocated for Policy Changes with local, State and Federal government , influencing new initiatives to support gender and disable inclusive economic opportunities. Mobilized funding through grant proposals and donor engagement, securing allocation annually to sustain and execute programs. Built partnerships with various NGOs and private-sector stakeholders to amplify resources and mentorship opportunities for participants. Monitored and evaluated program impact using KPIs, to achieving a 90% satisfaction rate among beneficiaries.Trained and supervised a team of 25 volunteers, improving program delivery efficiency.
Selangor State GovernmentMajlis Bandaraya Petaling Jaya City Councilwomen
Aug. 2019 - Dec. 2023Petaling Jaya A Local Councillor at a Local Council (Majlis Bandaraya Petaling Jaya -MBPJ) with passion on improving facilities for Person with Disability and execution of UN SDG 2030 along with PJSSR 2030 Goal.
As a Councillor for 4 years, my key achievements & responsibilities are as follows: Led strategic decision-making across key Local Council committees, driving policy improvements in urban planning, infrastructure, finance, and community development.Chaired the Persons With Disability Technical Committee, advocating for inclusive policies that enhanced accessibility initiatives citywide. Spearheaded infrastructure upgrades as a member of the Pothole & Public Toilet Committees, reducing public complaints through timely maintenance reforms. Strengthened fiscal accountability on the Finance & Economic Development Committee, contributing to budget efficiency increase via cost-saving measures. Improved public service delivery via the Service & IT Committee, streamlining digital systems to boost citizen engagement. Enforced governance standards as a Disciplinary Board member, ensuring compliance and transparency in municipal operations. Advanced sustainable urban development through the Planning & Landscape Committees, approving projects aligned with eco-friendly and safety guidelines.
Angela Yip Management ServicesCompany Secretarial Assistant
May. 2017 - May. 2019Petaling Jaya, Selangor, MalaysiaTrained and Enhanced administrative skills by Ms Angela herself, Handled all aspects of corporate secretarial duties and functions in compliance with the Board Governance: Expertise in supporting boards of directors, provided insightful guidance on governance best practices, facilitated board meetings, and ensured compliance with corporate bylaws, Statutory requirements under the Companies Act 2016. Handling of resolutions, updating registers/company profiles, lodgment/submission of statutory form/documents to SSM and LHDN stamping, certification of documents, and other related task.
Asia Management Sdn BhdStrata Building Administrative Officer
Dec. 2016 - Apr. 2017WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaPrimarily focused on implementation and compliance of Strata Management Act (SMA) 2013, Ensuring the efficient operation, compliance, and financial management of strata-titled properties by overseeing maintenance, stakeholder communication, and legal/regulatory adherence. Act as the primary liaison between owners, committees, contractors, and regulatory bodies. Key responsibilities are as follow: Manage daily operations of strata schemes, including maintenance, repairs, and contractor coordination.
Enforce by-laws, ensuring compliance with strata legislation, Administer finances, including levy collection, budgeting, and expenditure approvals. Facilitate meetings (AGMs, committee meetings) and document minutes/resolutions. Resolve disputes between owners, tenants, and stakeholders promptly and professionally. Conduct inspections to identify building defects, safety risks, or compliance issues.
Liaise with legal/insurance providers for strata-related claims or disputes.
P & A Smart Solution Sdn Bhd Unsecured-Lending Collection Officer
Jan. 2009 - Apr. 2009WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaExternal Deb Collector for Standard Chartered Bank, to Recover overdue payments on unsecured loans (personal loans, credit cards, etc.) while maintaining regulatory compliance and customer relations. Key Responsibilities: Contact delinquent borrowers via calls, emails, and letters to negotiate repayments. Resolve disputes, offer payment solutions, and maintain accurate records. Follow legal/ethical guidelines of Bank Negara Malaysia during collections. Update customer accounts and escalate cases when necessary. Achieve monthly recovery targets and reduce portfolio delinquency.
Celtex Choice Sdn BhdExecutive Managing Director
Aug. 2008 - Feb. 2017Petaling Jaya, Selangor, MalaysiaCompany focused on Higher Tertiary Education, Recruitment, Hire-Purchase and Agricultural Activities. Spearheaded the strategic direction and operational execution of the company, driving growth, profitability, and organizational excellence. Ensure alignment with long-term vision while optimizing day-to-day performance. Develop and execute business strategies to expand market share, revenue, and stakeholder value. Oversee P&L, budgets, and financial performance, ensuring sustainable growth.
Build and mentor high-performing leadership teams to foster innovation and accountability.
Strengthen relationships with investors, partners, and clients to enhance business opportunities.
Drive operational efficiency, scaling processes to support rapid growth.
Represent the company as the primary leader in negotiations, public engagements, and industry marketing forums.
Standard CharteredSecured Lending - Collection Officer
Dec. 2006 - Feb. 2008WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAdhering to The Banking and Financial Institutions Act 1989 (BAFIA) In-House Deb Collector, to Recover overdue payments on secured loans (Mortgage) while maintaining regulatory compliance and customer relations. Key Responsibilities: Contact delinquent borrowers via calls, emails, and letters to negotiate repayments. Resolve disputes, offer payment solutions, and maintain accurate records. Follow legal/ethical guidelines of Bank Negara Malaysia during collections. Update customer accounts and escalate cases when necessary. Achieve monthly recovery targets and reduce portfolio delinquency. Upon foreclosure, Liason with Property Auctioner and advise customer on Auction Updates and remedies available. Trained varius incoming employee on task and banking system used and regulation.
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