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Work Background
Booz Allen HamiltonLead Engineer
Feb. 2024Charlotte, North Carolina, United States- Currently developing claims agent CRM platform using Microsoft Power Apps with API integrations to access authenticated user data from over 15 endpoints.
- Serve as SME for developing custom React components for use in Power Apps Customer Service Workspace.
- Led small product team on a project for a large Federal Organization to reimagine telephony IVR to utilize an NLU platform which will allow for a conversational question/answer voice system.
- Designed and prototyped a voice bot tool using both Google Dialogflow and Amazon Lex to offer a comparative analysis of both services to the client.
- Help to lead scrum ceremonies, create and decompose epics, assign tickets, and plan sprint work.
- Recruited to implement conversation design into chatbot tool embedded in website using bot framework after showing promising user test sessions with voice-based conversation design.
Booz Allen HamiltonStaff Engineer
Aug. 2022 - Feb. 2024
AccentureAdvanced Application Engineering Analyst
Apr. 2022 - Jul. 2022Charlotte, North Carolina, United States
AutobooksJunior Software Engineer
Jun. 2021 - Mar. 2022Detroit, Michigan, United States- Worked on React Front End Application, written in TypeScript, a payment processing and invoicing solution for small business owners that can utilize software directly, through SSO, from their online banking platform. - Participated in code reviews in Azure DevOps repository
- Worked on tech debt -- migrating React class components to functional components.
AutobooksQuality Assurance Engineer
Aug. 2020 - May. 2021Detroit, Michigan, United States- Worked within scrum team to perform manually testing of new functionality as well as consistent regression testing in dev, staging and prod environments.
- Using Selenium/Protractor, contributed to automation testing suite written in TypeScript
- Performed UATs and organization-wide demos of new functionality - Performed code reviews for new automation tests submitted to Azure DevOps repository
- Promoted to Junior Software Engineer after showing interest and aptitude when working with codebase.
Grand CircusFront-End Bootcamp TA
Apr. 2020 - Sep. 2021Detroit Metropolitan Area
BenzingaFrontend Web Developer
Mar. 2020 - Jul. 2020Detroit Metropolitan Area
Main Street Massage TherapyLicensed Massage Therapist
Jan. 2019 - Apr. 2020Ann Arbor, Michigan, United States- Developed therapeutic plans with clients to work towards postural alignment and pain relief.
- Retained over ten regular clients per week who valued my attention to detail and technical knowledge of anatomy and kinesiology. - Received over a hundred referrals and positive reviews from regular and new clients.
Wall Street EnglishEnglish Teacher
Jun. 2016 - Dec. 2018Bangkok, Thailand- Promoted to Senior Teacher after showing an aptitude in public speaking, organization and lesson planning. - Given greater responsibility which included teaching a University preparatory course (IELTS) which is required for entrance into foreign universities.
- Excellent attention to detail in writing and editing needed to grade written essays. - Organized regular volunteer, service-based field trips to give back to the local community.
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