Legends BoxingVice President Operations
Aug. 2020 - Jun. 2021Lehi, Utah, United States-Took emerging fitness concept from 2 open gyms to 10 open and 3 territories sold to 34 sold in 3 years.
-Developed company Operations Manual to include policies and procedures as well as specific timelines for new franchisees to follow from site selection to opening doors, reducing time from signed FA to open from 14 months to 10 months.
-Vetted new software systems and effectively migrated CRM's company-wide. Created training for team members to effectively utilize CRM for reports of product movement, promotions, pricing and inventory control, lead and member management, revenue, and more.
-Continually track and analyze profitability and key metrics of franchisee apparel, membership and operating cost to improve overall profitability and bring in new owners.
-First point of contact for any operational or new franchisee issues, reducing calls to CEO by 80%.
-Manage and coordinate among Franchisor, Realtors, Attorneys, Lessors, Architect, Construction, General Contractors, Supply Chain, Staff Development, Accounting, etc.
-Travel for industry conferences to oversee and implement nationwide franchise growth.
-Responsible for new hires, terminations, team member evaluations, management and leadership.