Aquent, Inc.Business Analyst Consultant
Oct. 1998 - Feb. 2005Client: Delta Technology, Inc.
Develop and support custom systems supporting the marketing, operations and finance activities of Delta Air Lines. Report to the Directors of Sales and Incentive Systems, Revenue Accounting and Finance Systems. Lead Business Analyst – Fuel Management System
Define and analyze requirements related to the Fuel Management System. Guiding the Sarbanes-Oxley compliance remediation project and developing reports in support of statutory returns and filings. Lead Business Analyst/Designer: Food Available for Purchase Define project scope, requirements and develop Cost/Benefit analysis to determine financial feasibility of the program. Develop use cases for process, application and data design. Analyze transaction data, design database and data interchange mechanism. Develop requirements for forecasting model, food order creation, invoice audit, program profitability tracking and analysis, and interface/integration to other operational systems. Project Coordinator: XP Migration
Analyze and design software-suites to be deployed to 3 functional areas of Delta Air Lines. Manage activities of team of 9 to package and test applications, and defined suites. Lead Business Analyst: Corporate Data Solutions
Define requirements of a broad spectrum of Delta decision-makers, for end to end CRM, contract modeling and incentive system for US-based corporations which, within three weeks, culminated in statement of work for external vendor to provide customized solution. Gather data to develop the project business case. Design and implement interfaces and integration of vendor-provided solution, which allowed Delta to accurately evaluate sales agreements and provided substantial return on investment. Project Lead: Agency Incentive System
Lead team of seven in development of new custom system for Delta Air Lines incentive program which allowed accurate evaluation of sales agreements and payment due as commission.