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Work Background
Dell TechnologiesTechnical Product & Program Manager
Aug. 2024Austin, Texas Metropolitan AreaI drive security capabilities in support of Dell AI Operations Infrastructure Observability. * Specifically I partner with our security engineering teams and dependent teams to build and prioritize features that enhance and mature Dell's areas of focus on security and privacy. This is predominantly geared for Product and Application security and involves third party risk management, vulnerability remediation, Dev SecOps, and of course integration with generative AI solutions. * I build capabilities that are customer focused, and support our customers with RFI/RFP inquiries regarding our product's ability to serve our customers. Following that, I take that input in to help prioritize our feature sets. * I represent our development and customer focused needs with Senior Product and Engineering leaders to champion security development needs throughout the organization. * I partner and drive regulatory compliance needs with Dell internal GRC teams as well as third party regulators for SOC2, FedRAMP, and provide a conduit into Dell Security focused legal teams.
Dell TechnologiesSenior Product Manager
Jan. 2022 - Aug. 2024Austin, Texas Metropolitan AreaI'm the Product Manager driving the Security and Privacy vision into Dell APEX. * I created and aligned Secure Development activities for engineering to develop in alignment with Dell policies. This enabled customer trust in Dell products and offerings and allowed us to enter markets such as the EU to sell to customers. * I crafted and prioritized security engineering features and content for customer trust. * I built and prioritized security remediation features to address and reduce open vulnerabilities by 200%. This provided protections and additional trust for customers, and allowed for Dell to maintain certification and legal compliance. * I partnered with Dell internal and third party compliance teams to drive the APEX SaaS Platform to achieve SOC2, and HIPAA compliance. This drove customer revenue and served as a basis point for customers to consider the Dell SaaS Platform.
Dell TechnologiesMentor
Mar. 2021 - Sep. 2024I am a mentor to several other Dell employees, and they in turn mentor me to always be open minded, and forward looking.
Dell TechnologiesConsultant, Technical Program Management
Mar. 2021 - Jan. 2022Austin, Texas Metropolitan AreaIn short - I am the "front door" or the "face of security" for Apex offerings launching at Dell. I help guide the product / program development teams through the security / compliance processes to ensure we're building secure products for Dell customers.
Dell TechnologiesSenior Advisor (SRO Product and Application Security) - Technical Program Management
Apr. 2019 - Mar. 2021Austin, Texas AreaI help internal teams at Dell build secure and robust products.
NetSuiteSenior Program Manager
Oct. 2018 - Mar. 2019Austin, Texas AreaI manage reporting, tracking and assist Product and Engineering teams with remediating operational and application vulnerabilities in the NetSuite core product. NetSuite is a global SaaS company and my team as well as the organizations I partner with are around the globe. Accomplishments:
1. Fleetwide patching of L1TF vulnerability.
2. Reduction of 75% of the active vulnerabilities within the NetSuite core product. Some of the additional duties I performed included:
1. Reporting and patching for all operational vulnerabilities in the NetSuite core product. 2. Partnering with the NetSuite Systems Engineering, Deployment, SRE, Compliance, and Product Development teams to produce and maintain secure infrastructure and software. 3. Partnering with the Application Security team to review source code for vulnerabilities and resolution of issues in a timely manner. 4. Adherence to the Oracle GIS policies and bringing NetSuite to be inline with Oracle’s systems. Skills used:
• Cloud SaaS knowledge (networking fundamentals, information security, quality management.)
• Agile development and Kanban work prioritization to account for incoming and current work to be managed by the program.
• Standardization of Vulnerability Management processes throughout NetSuite to make the product more secure.
• Creation and optimization of metrics used at NetSuite to help prioritize issues used for the Security and Engineering teams.
• Risk identification, assessment, and response methodologies to help prioritize issues.
CiscoSenior Technical Program Manager - Open Source Operations
Mar. 2017 - Sep. 2018San Jose, CAI help support Cisco by driving Program Management activities in the following areas: 1. Security - Secure Development Lifecycle programs
2. Cloud - Product Release Enablement, and SME knowledge
3. SW Development - Open Source Compliance and engineering partnership Skills used:
1. Program Management
2. Information Security awareness and focused training
3. SW Development
4. Cloud - SaaS/PaaS/IaaS Program Management and Technical Product ownership
CiscoTechnical Program Manager - Security Business Group / Cloud
Dec. 2015 - Mar. 2017San Francisco Bay AreaI help deliver Cloud Infrastructure efforts across Cisco. My team consists of Platform, Networking, Tooling, Security, and Data Center Operations engineers. As a group we help deliver Cloud/Hybrid infrastructure to the largest Security Business tenants at Cisco. My role is to provide Program Management expertise to the team, including tracking of programs, process improvements, communication and coordination efforts. The teams specific efforts include infrastructure deployments, change management activities, monitoring integration efforts, as well as system tuning. We use a hybrid approach to Project/Program Management such as Kanban, Scrum, and some Waterfall efforts. In addition at Cisco I served as a Technical Product Owner for a team that was building out next gen cloud infrastructure. The team heavily leveraged kubernetes and most of the code base was built in golang. My role here was to prioritize requests in order for the team to drive toward our MVP as well as ensure that I was helping the team maximize the value for the product.
Rackspace HostingSenior Technical Project Manager
Dec. 2011 - Dec. 2015Austin, TXAs a Technical Project Manager, I drove progress on a number of cloud related projects with the Rackspace Public Cloud. Most of my efforts spanned across the entire company and are many of the top priority projects ongoing in Rackspace.
Rackspace HostingCloud Systems Analyst
Aug. 2010 - Dec. 2011San Antonio, Texas Area
Rackspace HostingLead Deployment Engineer - Cloud Segment
Mar. 2009 - Aug. 2010San Antonio, Texas Area
Rackspace HostingDeployment & Space Planning Engineer - Platform Segment
May. 2008 - Mar. 2009San Antonio, Texas Area
Rackspace HostingBackup Engineer
May. 2007 - May. 2008Dallas/Fort Worth Area
Rackspace HostingBackup Administrator - Overnight shift
May. 2006 - May. 2007San Antonio, Texas Area
Rackspace HostingDatacenter Operations Technician
Dec. 2004 - May. 2006Dallas/Fort Worth Area
Texas InstrumentsSupport Analyst - Team Lead
May. 2003 - Dec. 2004Plano, TX
Data Return CorporationSystems Administrator
Jan. 2001 - May. 2001
Data ReturnServer Build Team Lead
Jan. 2000 - Jan. 2001Dallas/Fort Worth Area
Hewlett-PackardDesktop Support Technician
Jul. 1999 - Jan. 2000Richardson, TX
CompUSASupport Team Lead
Apr. 1997 - Jul. 1999Plano, TX
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