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Work Background
Formula FigInterim Head of People
Apr. 2023New York, United StatesFormula Fig is a pioneer of experiential, science forward skincare, focused on results. We offer an expert range of efficient, high-tech facial treatments and injectables delivered by trusted medical professionals and are a discovery center fro products from the world's most innovative brands. As the Interim Head of People I partner with the CEO, Jessica Walsh and CFO Anita Chan to lead the people and culture function, offering exercise and guidance on talent acquisition, employee relations and organizational development.
the people peoplePrincipal Consultant + Founder
Dec. 2022New York, New York, United StatesThe People People is a specialized consultancy dedicated to transforming startups and emerging brands into employers of choice. We help organizations scale effectively, achieving rapid growth while securing "Best Workplace" accolades and enhancing employee engagement with over 80% survey participation. Our tailored solutions, including fractional HR leadership and strategic people programs, drive tangible results in talent acquisition, retention, and organizational culture. Partner with us to unlock your team’s potential and elevate your business success. Clients include:
JENNY BIRD, Formula Fig, COPS Doughnuts, Othership, Jomboy Media, Power Sustainable, Cactus Club, Knix, Mejuri, Argent and more. Get started with The People People ➡️ https://www.peoplepeople.me/
TiaVice President Human Resources
Apr. 2021 - Jan. 2023New York, New York, United StatesTia is an innovative, early-stage women’s health-tech company reimagining the highly complex world of health care. Through technology, data, and design, we aim to empower women with the tools and information they need to make informed decisions for their bodies, reproductive lives, and sexual health. We are currently hiring across Tech, Corporate, and Clinical functions - check us out at www.asktia.com/careers As VP, People I am responsible for building the People infrastructure (technology, programs, policies) to support Tia's growth. During my tenure I:
• Grew the company from 67 humans in January 2021 to 385 employees and contractors in May 2022
• Grew the People team from 3 to 20 employing talented professionals across the disciplines of People Operations, Talent Acquisition, Talent Management, and Total Rewards
• Built out the framework for the successful launch of 4 Employee Resource Groups
• Designed an launched a new benefits program which included expanded parental leave benefits, increased family coverage and mental health care benefits for every Tia employee • Acted as a member of Tia's Diversity, Equity and Inclusion Advisory Council - a group of individuals focused on diversity, equity and inclusion issues as they intersect with Tia’s mission to provide the next gen Women’s Health care
• Developed partnership with Vynamic and ImpactEDI™ to support Tia in continuing to recruit and retain a diverse workforce which provides an environment inclusive and welcoming of diversity.
• Led the selection and implementation of key HR technology solutions including HRIS and performance management system
• Built the onboarding infrastructure to onboarding more than 300 humans both remote and in new retail style clinics in Scottsdale, SF, and New York
• Maintained industry leading clinician retention
AritziaSenior Director, Retail Talent - Human Resources USA
Nov. 2019 - Apr. 2021New York, New York, United States
AritziaRegional Director USA - Retail Talent
Oct. 2018 - Nov. 2019Greater New York City AreaAs the Regional Director of Retail Talent Management (USA) I worked to optimize Aritzia's most valuable asset – people. I played a hands-on interactive role working closely with the business to manage all talent management functions in the life cycle of an employee across our 36 stores in the USA.
H&MCountry Human Resources Manager - H&M USA
Feb. 2017 - Oct. 2018New York, NY
H&MCountry Human Resources Manager - H&M Canada
Jul. 2013 - Feb. 2017Toronto, ON• Acted as the lead HR role in Canada responsible for H&M Canada's 3900 + retail and corporate employees;
• Managed a team of 6 HR Specialists in disciplines such as Employee Relations, Recruitment, HR Communications and Compensation;
• Worked with corporate Human Resources team and Area HR Managers to determine and implement the HR vision and goals;
• Acted as a trusted and strategic partner to support H&M’s values, growth and changing business needs within H&M Canada;
• Oversaw internal and external recruitment in conjunction with Area HR Managers; compensation; people development – orientation, learning and development, performance development; talent management and succession management;
• Promoted H&M values and employer branding initiatives;
• Lead internal HR team by supporting individual learning, evaluating performance and securing the right talent to meet future needs;
• Lead H&M Canada to rank as one of Canada's Best Workplaces - one of only two retailers on the Best Workplaces list.
H&MBilingual Employee Relations Specialist
May. 2012 - Jul. 2013Toronto, Canada AreaProvides value-added human resources management including performance management consulting; employee/labour relations; and human resources initiatives. • Supports and provides guidance to management in dealing with employee and labour relations issues;
• Acts as a member of the Collective Bargaining team;
• Researches best practices in Employee Engagement and makes recommendations to senior management;
• Develops training for store managers on recruitment, communication, employee and labour relations
• Delivers dynamic training sessions and presentations to individuals at all levels of the company;
• Supports management in the performance management process by providing advice and tools with the goal of improving employe engagement and performance;
• Researches case law and makes recommendations to senior management on labour relations issues considering costs, business impacts and impacts on employees.
Health CanadaSenior Labour Relations Advisor
Sep. 2009 - Jun. 2012Ottawa, ON• Provided guidance to management in dealing with labour relations issues such as performance management, behaviour issues, leave abuse, conflict of interest, and developing return to work plans
• Provided guidance and support to management throughout the grievance process (levels 1 to 3)
• Developed and implemented a return to work strategy and document for an employee suffering from complex physical limitations and restrictions
• Delivered presentations to management on areas of interest such as flexible working arrangements
• Formed productive working relationships with union officials and organizes Labour Management Consultation Committee meetings on behalf of management
• Wrote briefing notes and proposed responses for officers at all levels of the grievance process
• Researched, analyzed and summarized jurisprudence and provides management with advice on appropriate disciplinary measures and grievance responses
• Mentored junior staff by providing orientation to labour relations operations
• Collaborated with Advisors in Classification and Staffing to provide detailed analysis or clients' HR related questions.
Health CanadaSenior Human Resources Advisor
Jan. 2007 - Aug. 2009Ottawa, Onatrio• Acted as the main staffing contact for four distinct groups, which totals approximately 200 clients
• Interpreted current HR legislation and policies to provide strategic staffing advice and guidance to managers • Provided staffing services to the Minister and Deputy Minister by developing a familiarity with the Treasury Board Policies and Guidelines for Minister’s Offices
• Analyzed and evaluated client’s work units to understand their needs and to recommend various recruitment strategies and staffing options.
• Actively participated in recruitment and staffing processes by assisting managers in the preparation of their Statements of Merit Criteria and selection tools such rating guides, rationales, and assessments.
• Worked with managers to develop long range staffing and resourcing plans as part of the annual HR Planning exercise
• Assisted and represented management in dealing with employee relations issues, involves Labor Relations as necessary
• Participated in employee development by coaching more junior employees
excelHRRecruitment and Placement Coordinator
Oct. 2003 - Mar. 2004Ottawa, Canada Area• Managed various recruitment activities for company clients such as placing ads, screening incoming resumes and searching for new and unique ways to attract job seekers.
• Conducted 15-20 interviews weekly. Asked a variety of questions to properly establish their interests, abilities, language skills and level of expertise. Completed detailed candidate assessments to ensure that all information was accurate and accessible to other team members. Administered computer, verbal and written language tests and completed reference checks
• Provided excellent customer service to excelHR’s diverse client base by conducting thorough needs assessments to understand staffing requirements and by providing timely and consistent follow up throughout the staffing process
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