Andrews Souza Ferreira - Software Engineer, Grupo Panvel

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Work Background

Technocorp Tecnologia E SoftwareBackend Engineer

Apr. 2021Porto Alegre, Rio Grande do Sul, Brasil

Grupo PanvelBackend Engineer

Apr. 2021Eldorado do Sul, Rio Grande do Sul, BrasilCurrently, I am part of the Panvel Data and AI team, where I develop intelligent agents and applications leveraging artificial intelligence to optimize corporate processes. I work with: User comment classification based on sentiment analysis to gain better insights into customer feedback. Development of chatbot agents to automate and support internal company processes. Processing large volumes of data, analyzing millions of records to get relevant information with the help of LLMs. Maintaining backend architecture, ensuring security and stability in AI systems. I am currently deepening my knowledge in Spring AI, Python, tool integration, prompt engineering and AI related topics, aiming to enhance the implementation and interaction of AI agents in the corporate environment. I'm also studying how data availability and structuring impact the efficiency of AI models. Previously, I worked as a backend developer at Panvel Labs, where I was responsible for developing scalable and high-performance systems, focusing on the design and implementation of REST APIs, microservices, and integrations with other services and databases. I actively contributed to technical decisions and collaborated with stakeholders to resolve business rule-related challenges. Among the projects I participated in, I highlight my involvement in an ESG-focused product that significantly reduced paper usage and accelerated order fulfillment by innovatively using mobile phone cameras for product sorting. Additionally, I worked on maintaining and evolving the backend architecture, ensuring robustness and efficiency in the delivered solutions. Key Skills: AI application development (Spring AI, Python) Data classification, NLP, and LLMs Intelligent agents and process automation Backend development with Java (8+) and Spring Boot Microservices architecture and REST APIs Integration with relational (SQL) and NoSQL databases Automated testing (JUnit, Mockito) CI/CD pipelines Agile methodologies (Scrum)

Technocorp Tecnologia E SoftwareIntern

Jul. 2020 - Apr. 2021Porto Alegre, Rio Grande do Sul, Brasil

Ev InformaticaInformation Technology Support Technician

Apr. 2017 - Jul. 2020Porto Alegre, Rio Grande do SulAs a Technology Information Technician in a small business, I provided hands-on technical support and IT solutions to ensure seamless technology usage for clients. My role covered a wide range of responsibilities, from assembling and configuring computers to installing operating systems and troubleshooting network issues. Given the small business environment, I worked closely with customers, offering personalized assistance and ensuring their IT needs were met. Key Responsibilities & Achievements: - Computer Assembly & Repair - Operating System Installation & Configuration - Network Setup & Troubleshooting - Customer Support & IT Assistance - Server & Data Management - Security & Maintenance - IT Consultation & Recommendations Working in a customer-oriented small business environment, I developed strong problem-solving skills and the ability to explain technical solutions in simple terms. This experience allowed me to refine my technical expertise while delivering high-quality service and fostering customer trust.

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